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4724 results found
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Devices View: "is in" as additional Advanced Filter
Regarding the "Devices" view, under Filters > Advanced Filters, we’d like to have an additional option in the dropdown for "is in", allowing us to provide a comma-separated list of terms to filter the result set we need.
This functionality becomes especially useful when we require more granular control, as is often the case in administrative tasks. We frequently reach a point where we need to generate very specific lists in order to assign tasks to devices in a more targeted way.
A good example is when assigning Automation Profiles. If we need to do this on a per-agent basis, the current system forces us to go one by one. With this new functionality, we could compile target device's name lists—often extracted from filtered CSVs of previous tasks—and apply actions such as Run Script, Automation Profile, etc., in bulk, without making the process unnecessarily painful.
Regarding the "Devices" view, under Filters > Advanced Filters, we’d like to have an additional option in the dropdown for "is in", allowing us to provide a comma-separated list of terms to filter the result set we need.
This functionality becomes especially useful when we require more granular control, as is often the case in administrative tasks. We frequently reach a point where we need to generate very specific lists in order to assign tasks to devices in a more targeted way.
A good example is when assigning Automation Profiles. If we need to do this on a per-agent basis,…
1 vote -
Ticket Widget
Hello,
It would be great if the ticket request could be simpler for end users, a form should open via a pop-up and not via a web page with a request to connect to the customer area. That would be much simpler and more ergonomic.
2 votes -
User deletion
We have techs leaving and new ones coming in. There is no way for us to simply DELETE old accounts. If we want to keep our users database clean, we need to rename old accounts for new techs. And we've encountered issues with them being able to access those accounts once the user name was changed. There needs to be a way for us to clean-up our own users.
45 votes -
vaultwarden
Vaultwarden_RS is a free/open source implementation of BITWARDEN. - an awesome password/note management system
well worth including as an app
1 vote -
Incident IQ Inventory System
Please integrate with Incident IQ for K12 inventory.
1 vote -
Show the requester name on New ticket notification
Enhanced notifications could provide more clarity. Displaying the requester's name would be a valuable improvement. This would allow for quicker identification of the notification's source. A personalized approach often leads to a more efficient workflow. Thank you for considering this helpful suggestion.
1 vote -
Filter by Folder
Independent of Customer.
Show all devices connected to a specific folder [ Server ] ...
4 votes -
PC Log Analysis using AI
Currently, I have to remote connect to a PC to export the Application and Security logs to a CSV file. Then, I upload these CSV files into ChatGPT (or another AI system) for them to read and let me know if there is a problem with the PC and how to repair it. Atera has no way to export the log files; it can only view them.
It would be great if Atera could have an "AI Analyze" function. With one press, the AI would automatically read all the log files from a PC and report any issues and how to fix them. This would greatly reduce repair time.Currently, I have to remote connect to a PC to export the Application and Security logs to a CSV file. Then, I upload these CSV files into ChatGPT (or another AI system) for them to read and let me know if there is a problem with the PC and how to repair it. Atera has no way to export the log files; it can only view them.
It would be great if Atera could have an "AI Analyze" function. With one press, the AI would automatically read all the log files from a PC and report any issues and how…2 votes -
enpass
Integration of the Enpass Manager on a user and MSP basis.
This makes it possible to retrieve personal passwords and centrally manage those provided by the company.1 vote -
Exclude Clients from Patch Management Portal
We have some clients that don't want any patch management. This is fine as we can exclude their devices from any Automation / Patching profiles. However, their devices still populate the new Patch Management portal.
It would be ideal to be able to exclude clients, folders, or individual machines from the Patch Management portal. This would give a more accurate number of machines requiring patches etc.
3 votes -
Splitting a customer response into a new ticket
If a customer emails in, and also asks another query that's different from the original request, the response can also be split into a new ticket with a different ID (but linked to original)
10 votes -
ESET Endpoint Security and ESET Management Agent option in Software Installation
Add ESET Endpoint Security and ESET Management Agent option in Software Installation through Chocolatey
6 votes -
Microsoft Licensing integration
Microsoft Licensing integration
195 votes -
Multiple checklist
Create a new checklist form so we can select multiple configuration items at the ticket.
2 votes -
Integration with connectsecure
Why not have an integration with connect secure for easier compliance integration into ticketing system and monitor.
1 vote -
EVO MFA
Integarte EVO Security as part of your available apps
1 vote -
file transfer
Ability to transfer whole folders both ways would speed things up a lot. My beard grows long when doing anything with Atera's file transfer utility.
24 votes -
Ticket Export
Ticket conversation exporting option for legal/HR reasons.
13 votes -
Scheduled ticket for users
It would be great if users could create scheduled tickets themselves.
For example: "I'm going on vacation, and when I return, we’ll need to handle this specific topic together" or "A user will be leaving the company on a specific future date."Currently, we have to create these tickets for them, which is time-consuming.
Also, when we do it, users don’t see the ticket in their own list, so it’s hard for them to know whether a task has actually been scheduled or not.1 vote -
I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached.
I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached. I have lots of agents where the end user does not want to pay for device management so I don't apply any automation to the agents.
4 votes
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