4999 results found
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7 votes
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FreshService IT
FreshService IT - to have IT service management where you can just pull in all the info. Would be great to have that integration.
3 votes -
Mac OS Threshold Profile
The default macOS threshold profile does not consider that Mac Fans will stop periodically and send erroneous fan errors all of the time. Unless we set the profile not to check. This was the same issue for the past 5 years.
4 votes -
White label remote access portal
I would LOVE to see the remote access portal white labeled!!
18 votes -
Add Spanish as a language option
Several members of our IT team speak Spanish as their primary language. It would be nice if Spanish was an option for the admin interface.
8 votes -
Ability to remote silently
Ability to remote silently on the customer's computer without disrupting their working
9 votes -
26 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Include an on demand product / expense batch.
Add a new batch option for product and expense separate from contracts.
1 vote -
Customer Portal View Only
Customer portal for viewing tickets only - i dont want the customer to be able to open the ticket. We want to open tickets once we speak to customers on the phone. We don't want them to have the capability of opening tickets on their own but we would like to provide them the possibility of checking the status of their tickets
1 vote -
filter to find all devices without an IT automation profile attached
filter to find all devices without an IT automation profile attached
2 votes -
Tab-Completion in Terminal/PS window
Would love to be able to use Tab-completion in terminal/ps window when working on a remote computer. I usually have a script to run, but in the few instances that I need to navigate to a folder to run a command, this would come in handy.
4 votes -
HTTP Monitoring Actions
It would be useful to be able to specify a scripted action based on outage in addition to receiving alerts
5 votes -
HTTP Monitoring
It would be useful to be able to specify the polling interval for HTTP monitoring. I currently use Site24x7 and I am able to select the interval
5 votes -
Signal One Integration
Signal One Integration
1 vote -
The ability to produce a report to show ALL email comunication that has been sent out
I have low confidence that Atera has stopped sending out emails to previous notification email addresses, and would like a report to show all emails sent out from the system
2 votes -
splashtop message logs
It would be good to be able to recover message history from splashtop remote help sessions. I have a billing dispute with a client where i need to show them the time spent on session as well as the chat history proving PEBKAC.
21 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Separate permissions for creating New Clients
A separate permission that we can turn on/off to allow members of a Role to create new clients. I am not comfortable with the idea of allowing all of our technicians Full Admin Access just to have the ability to create a new client/customer.
10 votes -
Alert about vulnerable software on devices
Using the software inventory feature, compare against known vulnerabilities and allow to alert when vulnerable software is found by the agent on a device.
41 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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3rd Party Version Report
List the current version and latest available version for installed 3rd party programs.
1 vote -
Add on "date added" information on Auditor report
Add on "date added" information on Auditor report
2 votes
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