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  1. If a user is WFH you need to be able to disable the file transfer option for users or at minimum, if you are accessing someones files/downloading them, the end user should recieve an alert/notification similar to if you connected into their machine, that "AdminXXXX has downloaded a file". I think that would be a basic security/privacy requirement. Fact you can just download files without end person knowing isn't right.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  2. Ability to collect syslog data from client (or local) network devices for alerts and log reviews. Might be able to use the custom report tool to parse the data? Understand that it might require a local NUC to collect the data.

    6 votes

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  3. To link Atera to some of our project management and knowledge base platforms. A lot of information is stored and updated on those platforms and it will be great to pull it into Atera to the device page, customer page, and even the main dashboard. It can be different note platforms like - Evernote, Jira conference, notion, or even Monday.com.

    1 vote

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  4. Instead of setting it up so you have to allow the customers in the atera portal... allow us to deny as well... or allow us to update the customer allow list for user groups easily by selecting all and removing the ones we dont want...

    currently if you already have the group setup and then you go and add all the customers again it will error out saying you already have these customers added...

    you have to go back and either figure out what customers have not been added to this group or you have to delete them all and…

    1 vote

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    0 comments  ·  Admin & Core  ·  Admin →
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  5. Create a threshold entry to auto alert when a device has X number of patches or more available. Allow that alert to be tagged to auto-ticketing like the others. I have had several instances of finding devices with 50 or more available updates, even though they should be auto-updating. Being able to have an alert when available patches are starting to pile up would be very helpful.

    4 votes

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  6. Allow alerts that occur at the same time to be split up and not bundled in one email.

    3 votes

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    1 comment  ·  Alerts  ·  Admin →
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  7. Integrate with Moslye to allow for deeper apple endpoint management

    3 votes

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  8. Add attachment to the ticket notification email.

    2 votes

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    0 comments  ·  Tickets  ·  Admin →
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  9. I have a Linux machine and I need to connect to devices registered in my management console.
    Please make it possible to connect to devices registered in Atera console from a Linux machine.

    2 votes

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  10. Set your alert rules using logical operators like and/or

    175 votes

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    Under Review  ·  8 comments  ·  Alerts  ·  Admin →
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  11. Rocket Cyber – more integrations with Atera would be great.

    4 votes

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  12. Create an Atera wordpress plugin that will enable an end-user to log into the Atera Customer Portal with their wordpress account.

    2 votes

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  13. The de vice description field should be available for reporting. At lease add it to the Auditor report

    2 votes

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  14. Ability to pull reports via api. Ideally being able to limit at customer or device level or otherwise allow a complete dump.

    16 votes

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    0 comments  ·  Reports  ·  Admin →
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  15. Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  16. I would like a way to mark an offline agent/computer to run patches when it comes back online or have it run patches when it has been online for x minutes.
    We have field users that are not online very often or are only online after hours and are not getting patched as they should.

    4 votes

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  17. Allow to have a sound (like alerts) for new tickets and new ticket responses.

    4 votes

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    0 comments  ·  Tickets  ·  Admin →
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  18. Atera's New Interface

    3 votes

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    1 comment  ·  Admin →
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  19. A GUI with checkboxes instead of needing to search for software would be a better idea than how it is currently being done.

    10 votes

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  20. You guys should include the ability to pull a devices health from the API that you provide

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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