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4717 results found

  1. The timesheet report should show note, date and summary of time spent not just the start and end time. Like the show time entries screen.

    3 votes

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  2. Provide a field in the advanced reports dashboards that allow image files to be uploaded when editing the given dashboard (alongside visualisation, text and button), so that company / customer logo's may appear on the report when generated.

    3 votes

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  3. If a user is WFH you need to be able to disable the file transfer option for users or at minimum, if you are accessing someones files/downloading them, the end user should recieve an alert/notification similar to if you connected into their machine, that "AdminXXXX has downloaded a file". I think that would be a basic security/privacy requirement. Fact you can just download files without end person knowing isn't right.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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  4. Instead of setting it up so you have to allow the customers in the atera portal... allow us to deny as well... or allow us to update the customer allow list for user groups easily by selecting all and removing the ones we dont want...

    currently if you already have the group setup and then you go and add all the customers again it will error out saying you already have these customers added...

    you have to go back and either figure out what customers have not been added to this group or you have to delete them all and…

    1 vote

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  5. Allow alerts that occur at the same time to be split up and not bundled in one email.

    3 votes

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    1 comment  ·  Alerts  ·  Admin →
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  6. Integrate with Moslye to allow for deeper apple endpoint management

    3 votes

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  7. Add attachment to the ticket notification email.

    2 votes

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  8. Rocket Cyber – more integrations with Atera would be great.

    4 votes

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  9. there is a lot of moment to cloud if you guys had a feature to take an existing system and convert it to be VHD format for AZURE you would capture some market share. The current methods require a-lot of skill.

    12 votes

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  10. Create an Atera wordpress plugin that will enable an end-user to log into the Atera Customer Portal with their wordpress account.

    2 votes

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  11. The de vice description field should be available for reporting. At lease add it to the Auditor report

    2 votes

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  12. Or at least revert back to the old one so I don't have to have my retinas accosted by the hideous new neon pink button theme.

    11 votes

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  13. Please add reporting functionality to the new assets feature. I need a report that shows when a device went live. This way I know what my future replacement dates looks like.

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  14. Allow to have a sound (like alerts) for new tickets and new ticket responses.

    4 votes

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  15. Atera's New Interface

    3 votes

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    1 comment  ·  Admin →
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  16. A GUI with checkboxes instead of needing to search for software would be a better idea than how it is currently being done.

    10 votes

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  17. You guys should include the ability to pull a devices health from the API that you provide

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  18. Create a way for us to create a set of folders that we can apply to ALL clients at once. Currently you have to do this on each client which takes a long time.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  19. Create a rule that keeps the ticketing icon from disappearing from clients' computer so it doesn't continually disappear creating a need for it to be re-added.

    1 vote

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  20. OnePassword manager integration

    1 vote

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