5016 results found
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Monitor Carbonite Status
Atera needs to be able to monitor Carbonite status.
2 votes -
report - software inventory - devices without / missing software filter
report - software inventory - devices without / missing software filter
17 votes -
Get Foldername from api
Get the Foldername in addition the to FolderID from /api/v3/agents
6 votes -
Value parsing in OID values
It should be possible to parse specific parts of OID values. Some manufacturers return strings with units in them e.g. "12 PERCENT". Parse the value of that string and cast it to easy comparable data types.
3 votes -
Ability to attach photos to cases on Mobile app
Ability to attach photos to cases on Mobile app
20 votes -
Delivery Optimization thru Atera
Atera can use Delivery Optimization (Microsoft). Finally, Microsoft developed better Windows Updates through Delivery Optimization to efficiently manage the data transmitted thru the Internet.
Now, Atera needs to be able to use this feature instead of enabling "Local Windows Updates" to be used.
1 vote -
Work from home: client has two monitors, I want to see the two with my session
Work from home: client has two monitors, I want to see the two with my session
1 vote -
**Remotely Wipe Devices**
Using this application as MSP's, we should have the ability to remotely wipe a mobile device if we find that the device is lost or stolen, an employee is no longer employed and doesn't return the mobile device, but decides to commit corporate espionage or damage the data stored on the device. This would be a great addition to a product that is great and easy to use. Please add this to the next feature release. This would be great.
46 votes -
Pop Up
i will like atera to implement a feature to allow a pop message to appear in the centre of the screen for all clients at ones, the reason for that would be so ones a month i could update all systems without worrying that work was left unsaved, this way i could schedule a popup window with a signout button on it, and the message will read, Your IT is running updates overnight please save your work and click sign out at the end of your workday.
the message can only disappear when sign out is clicked, i should then…12 votes -
Automation Reporting Detail
Differentiate between Agent that are offline during an update and ones with issues performing the actual update.
When I go to the report for automation / windows patching I can't tell whether an agent was offline or there was an error with the update process. Please provide more detail in the the automation report so I know what I should be troubleshooting.
2 votes -
Install agent activity on activity log
Install agent activity on activity log
8 votes -
Disk exclusion based on size.
Ignore disk smaller than x GB to ignore recovery or USB license keys.
3 votes -
Automatic logon to Windows device using password creds
Provide a way to automatically log into a Windows device (using creds saved for that device / customer /overall, as stored in the Password feature). For example, feed those creds to Splashtop automatically.
3 votes -
Auto uncapitalize Tickets
Emails from people who talk in all caps.
Some people never learn to just use normal punctuations and email etiquette.1 vote -
Remote
It would be ideal if we can remote into a computer as a different user and not take over the current user session. It would be nice to have this so we can run in another session in the background while the current user is able to stay logged into their current session.
Kind of like how two people can remote into a server at the same time.
1 vote -
Monitoring SNMP devices without having an atera agent installed on a connected device
Monitoring SNMP devices without having an atera agent installed on a connected device
1 vote -
Send emails to users who aren't the requester
I would like to be able to edit the "to" field when posting a public reply to a ticket.
I'll describe how it works in the current implementation, and then what I'd like.Let's imagine that there are three users - the technician, User A (the requester), and User B.
The technician would like to confirm approval with User B, and have the reply automatically logged in the chain for posterity. They don't want this email to be sent to User A, who doesn't need to see it.So:
- a public reply = email to User A.
- A…2 votes -
Password manager
Have a button to copy the username, not just the password. and have a built-in password creator
5 votes -
I would like to request that automation task feedback email have more information about the patches it installs eg. name of actual patch ins
I would like to request that automation task feedback email have more information about the patches it installs eg. name of actual patch installed and what vm's/pc it got applied to e.g. computer name. Currently it will just say how many agents in the task and if it was successful or not. Another feature that would be great would be to be able to schedule an existing ticket and not just a new ticket.
9 votes -
if a contact only has a mobile number and not a phone. this number should be the one showen in the tickit details for the contact
Atera only "quick" show phone number of contacts. not mobile phone number. if a user doens't have a phone number and only mobile the user is shown with now phone number everywhere but when you edit the user in the contacts list.
1 vote
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