5032 results found
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List recently added agents
I wonder if and how I can know easily what agents have bee added recently.
5 votes -
Display the network link speed - 100Mbps, 1GbE, 10GbE etc
I would like to see the current network connection link speed on the devices screen and also on the Auditor report.
This would really help trace cable faults where connections have dropped to 10/100mbps, or where old mini-switches have found there way back onto networks!
Today I discovered a client had recently had 10/100mbps phones installed with there computers now daisy chained onto them!
3 votes -
Allow end users to attach files/images to tickets.
When creating a ticket the end user may have a screenshot of the problem they'd like to share, allowing image attachment capabilities to the API would give them the option of need be.
3 votes -
Network Discovery for use in pure Macintosh environments
Provide a client for Macintosh, so that it is also possible to run network discovery in pure Macintosh environments.
3 votes -
Make 'run on offline agents' timeframe customizable for individual profiles
It would be great if the 'Run on offline agents' timeframe setting for IT Automation and Patch Management could be defined for each profile. Currently it can only be defined for all profiles.
For example, it would be great for patching or software updates to be run on offline agents for a week or more. That way they would still get the patches/updates if they were offline at the scheduled push time. However, if I have a separate profile pushing a reboot, I would never want that profile to be pushed to an offline agent when it comes back online.…
22 votes -
Change status of Tickets which are used in Invoice
We want to set status of tickets to CLOSED if they are used in Invoice!
Cant find a matching Rule to manage this!For me the use of a ticket in a invoice must be marked in the ticket, minimum status to closed!
I need a trigger for invoiced tickets or better: using the ticket in invoice should set the status on closed automatic!
Then i can use a rule to send servey after closed ticket!1 vote -
Auto converter for the Automation policies from V1 to V2
To have a button that we can press that will convert V1 Automation Policies to V2.
We have 100s of devices running certain policies that we will need to go through and manually re-add to.If we had a button that auto-converted V1 to V2 that would be awesome.
1 vote -
Network Scan
It would be helpful to be able to set the IP Range, that will be scanned. Haveing a Network with different Ranges connected trough VPNs and haveing a Domain, now we are not able to distribute the Agents to machines in other IP-Range then the Server with his Agent is.
25 votes -
Automate Acronis usage units
Backup contracts need to pull usage from Acronis units, so billing acronis usage doesnt need to be a manual process of checking storage in acronis.
8 votes -
Report PDF to e-mail
ability to send automated reports in PDF format to email addresses.
8 votes -
agent metrics - drive space and network usage
I really like the agent metrics graph when opening an agent device. It would super helpful if the graph could also show network usage (per adapter - wifi vs wired) and hard drive space usage over time. If a device is suddenly showing a full drive, it would nice to see the usage history. Especially if it suddenly got full over the past couple days.
34 votes -
The possibility to don't monitor a specific hard drive
We have a customer how have som USB license disk.
These USB Flash pin, does not have any free storage space at all, and the server gives us alarms.We could pause an alarm for X days, but the best solutions will be if we could skip disks from the monitoring, but still keep monitor the other disks.
14 votes -
Alert when Diskspace changes 10 % for example a customer of us deleted 200 GB of Data and we where not informed
Alert when Diskspace changes 10 % for example a customer of us deleted 200 GB of Data and we were not informed, would be nice
We are informed when disk space get´s critical, but not the other way round..
2 votes -
address format
The address format on the dashboard is backwards. In the states the address is typically:
123 street Ave
City, State, Zip
USAbut on the dashboard the format is backwards
usa
State, city, address, zip.can we get this formatted correctly?
3 votes -
order
Need to be capable to select order to run automation and scripts inside the automation.
Was told now by ATERA support that there is no order or way to select this.
For automation we need many times select the order for scripts
script1
script2
and many times will help if we had some conditions (example if server run scriptA, it workstation run scriptB)more specific
1) run a script with msiexec to remove any version of XYZ software
2) run the last version of MSI file to install XYZ software3 votes -
Agent GUI
Have the customers with less info on the agent side, instead of showing the phone and all the rest of the columns or make it so that we can customize it. Another thing that would be nice specially when working at night, to have the dark theme capable
5 votes -
Remove '______Please Reply Above This Line______' from email preview
When clients receive an email, the preview should be the first few sentences of the body as it is on Outlook and other email clients. When technicians reply to a ticket from Atera, the users receive '___Please Reply Above This Line___' on the email preview and that just looks unprofessional as well as there is no real benefit as the user has to actually click on the email to view the body. I have been using Atera for almost 2 years and I can assure you it was better before without this preview feature.
1 vote -
Auditor Report doesn't include firewall
The Auditor Report doesn't include a what firewall is enabled or being used.
1 vote -
Restrict IP Permissions with subnets or include Geo blocking
Currently the restrict to specific IP addressing is set to a single IP address.
If the IP address restriction allowed subnet masks, then it would be easier to add our ISP's to the list - so when we are roaming we could still access Atera without a VPN.
For example, instead of just the IP address: 1.2.3.4 allow the subnet 1.2.0.0/1638 votes -
Office deployment bug in a software bundle
The parameters text field is not available for the Microsoft Office deployment tool in the Software bundle. Since only the parameter can specify what exact office product needs to be installed, in a bundle can be installed only a default product - Microsoft Office Home and Business 2016. I consider it a bug.
2 votes
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