4689 results found
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Increased Device Filter Options
Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.
We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.
2 votes -
Scheduled Pop Up on Customers desktop for reminder
Create a scheduled popup to periodically remind to customer that his computer is managed by our organization and some other information to contact us for assistence.
For example, every monday at a certain time the agent send a popup on the desktop with the MPS Company logo and the description of the services offered.
This is to offer a transparent service and maintain customer loyalty15 votes -
Integrate WebEx and Atera
Integrate Atera and Webex so when a customer is calling their name automatically pops up
1 vote -
To be able to search for a customer by postcode
To be able to search for a customer by postcode
1 vote -
Navigation bar resize / collapse to icons.
The side bar is text and Icons.
I'd suggest you pick one or the other.It should be text when full size and it should collapse to Icons.
See mock up on reddit.
/r/atera/comments/1l8qivn/uilikeimachildsidebarandtickets_page/1 vote -
UI Ticket page. My feedback as on reddit.
See my post on Reddit for mock up picture.
/r/atera/comments/1l8qivn/uilikeimachildsidebarandtickets_page/Ticket’s page.
Remove duplication. Text or Icon. PICK ONE!
Contrast on objects. Make things stand out.
Resizing, things should be adjustable. (so we can see useful info.)
Dead space, so much is wasted.
Colour, even colour-blind people can see at least two colours and bits in between.
BAN GRAY! If it’s a primary action make it black or a high contract colour.
Columns would be nice if we could select / make our own page. (we can dream)1 vote -
Mass update of Device Details.
Feature Request: Bulk Export and Update Device Details
I would like the capability to export all device data into a report, modify details such as Host Name, and re-upload the revised file to update the system in bulk.
Currently, we are deploying across over 2,000 hosts using a script, but the Host Names in the system do not match the actual device names. As a result, each host would require a manual update. With this feature, I would like to export a report containing fields like Host Name and IP Address, make necessary changes in Excel, and re-upload to apply…
7 votes -
email non delivery report
We have had several issues where clients do not receive ticket replies as Atera's mail server has blocked them. In this instance we need to be notified of the block from Atera's mail server and suggest this be implemented using a NDR or other notification back to a nominated email address.
23 votes -
roboshadow
Vulnerability management integration
1 vote -
Improve the emailed Patch & Automation Feedback Report
Include the customer and the report name in the subject line;
also send the evaluation / report as a PDF attachment.2 votes -
could we look at increasing the refresh rate of the dashboard which displays our Patch management success rate?
could we look at increasing the refresh rate of the dashboard which displays our Patch management success rate?
5 votes -
To be able to integrate COVE DATA Protection
To be able to integrate COVE DATA Protection backup monitoring into ATERA.
7 votes -
I want a custom field under customers as a Text Areas not a text field so you can display multiple lines of text
I want my engineers to stay in Atera and use this solely, so having data on the customers within the customers overview page is the perfect place, I was looking to add a few field one being "Backup Procedures" where we can specify how the customer is backing up, so if a customer calls up to get something restored any of my engineers the see how the customer is backing up, without needing to ask other engineers or spend 20 minutes logging into servers to find out.
A Text Area would also be good for listing software that customers use
1 vote -
Office license type
We have one big customer with several hundred Office365 licenses allocated in different domains. It would be helpful if atera can sum up how many Office365 licences are provided to the customer / per domain.
The MS Admin center has a great and easy overview what Atera should use as well, maybe more detailed. It could be provided in the MS License Report.Total amount:
Microsoft 365 Business Basic 299/300
Microsoft 365 Business Standard 112/113
Office 365 E1 4/5Amount per domain:
Even better would be an integration at the customer site where we already can provide the domain where…475 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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planner
I would appriciate a lot to have the possibility to organize my tickets in kanban mode, as I could do it in Microsoft Planner. I could drag-drop tickets in columns : backlog, planned, in progress, ended ...
Actually i use categories but it's not as good as Planner.
Thanks for your attention.4 votes -
Atera App Alerts for Antivirus
Send Bitdefender, Webroot, Etc, Antivirus alerts to the Atera app. If a device is infect, we need to know about it.
30 votes -
filter option "installation date" under installed software
Device filters can search for isntalled software, software inventory shows installation date. Please add a filter option to filter installed software by installation date, all necessary data is already there!
1 vote -
Live tracking of running scripts
It would be very helpful to see a live output of the scripts currently running rather than waiting for it to finish before seeing the output.
6 votes -
Default Monitoring Agent
Let us set a default monitoring agent instead of making me scroll through all 1000 devices to find the one I need. Or here is an idea let me set it to only show servers on that list.
1 vote -
Configuration Policies. A great option would ber to have an UPDATE CONFIGURATION POLICY
Configuration Policies. A great option would ber to have an UPDATE CONFIGURATION POLICY option for selected devices. Usally we have wait 12 hrs for the config to be applied to the device or specifically apply the policy to a single device.
1 vote
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