4771 results found
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A hot idea. Atera should monitor the ideas and feedback page and actually implement stuff
A hot idea. Atera should monitor the ideas and feedback page and actually implement stuff?
11 votes -
task manager
Have Task Manager be more of a representation of what you would see on the Desktop computer. It would be nice to have the different tabs, easier searching for the task we need to end, and graphs of hardware usage.
10 votes -
Allow HDD SSD SMART adjustable Thresolds
Hi,
it would be nice to be able to adjust the S.M.A.R.T errors thresold
At the moment a disk with 56 dead sectors, 375 data transfer errors isnt considered as critical by default.
Let us chose, like for CPU, temperatures and other thresolds3 votes -
SLAs based on ticket type and custom fields
Ability to setup SLAs based on ticket types, tags, and custom fields.
1 vote -
scheduled ticket option - make available to main contact
Give the main contact availability to create a scheduled ticket, they can create tickets now but not schedule them - ideal for departing employees, new hires and other that happen on a future date
2 votes -
Configurable Report Export File Names
Accidentally, by exporting a report more than 100 times, I found that the filename gets a timestamp added. So, after creating 'Auditor (100).xlsx' in the downloads folder, subsequent exports have a timestamp like this:
'Auditor - 2025-01-30T153425.123.xlsx'
We find this very useful, and we though it was a feature of Atera.We would like to see the ability to define the report filename that would include:
- Report Name (e.g. 'Auditor')
- Customer Name or Abbreviation (e.g. AcmeLtd)
- Timestamp and format (e.g. 'yyyy-mm-dd HH:mm')4 votes -
Custom Statistics Counter
This is an improvement idea next to custom fields.
Custom fields only allow to set a field with a current value but does not keep history data.
This is useful if you want to have a single value which does not change but it won't help if you want to monitor your system in detail.It would be nice to have a custom field which stores historic data and displays this as a graph like the CPU/ memory consumption.
This would allow to run detailed monitoring on server and workstation.The custom statistics counter should only allow numeric values, but…
1 vote -
Device column listings
Please allow us to remove AI from the column listing. I don't have the feature, don't want the feature and sick of seeing it on every expletive deleted application I use. I need to do work, not hide AI functionality all damn day.
1 vote -
Search within ticket content
Currently, the search bar seems to only take into account elements such as the ticket title or ID. This significantly limits the ability to efficiently locate tickets, especially when the keywords being searched are only present in the description or comments of the ticket.
It would be extremely helpful if the global search also allowed for searching the full content of tickets, including:
The initial description,
The responses/comments added by technicians or users,
Custom fields.
Such an improvement would greatly facilitate the management and tracking of tickets, particularly when dealing with a high volume of requests.
2 votes -
Backup Assist Integration
Please Provide Integration with BackupAssist. Their Management Interface and software work well and is far less cumbersome and complicated as Acronis.
7 votes -
Improve the emailed Patch & Automation Feedback Report
Include the customer and the report name in the subject line;
also send the evaluation / report as a PDF attachment.3 votes -
Agent translation in Italian
It would be nice to have Atera Agent text in other languages (in my case Italian). Curently it's unusable for most of my customers (they don't know english).
I can help with translation if needed.
12 votes -
Filter out logged windows event alerts using REG-EX
Filter out event alerts based on matching event contents using regex or string pattern search.
I.E. User A is an automated user.
It logs on every 10 mins to computer A.
I want to exclude User A Logins from the sign in or sign out event 4624 or 4625
but I want to log every other user logon
Another example.
Filter out computer logon to domain by filtering out "\S+(.\$)"
1 vote -
Font sizing options in email templates
Font size options in the email template editor.
2 votes -
TrueNAS
Would love to have TrueNAS integrated as another backup solution. It can virtually be installed on any hardware.
Key Strengths:
• Data Redundancy & Scalability: Offers ZFS file system, which ensures data integrity and excellent scalability for growing storage needs.
• Open Source: No licensing costs; highly customizable compared to proprietary solutions like Acronis and Axient.
• Versatility: Supports multiple protocols like SMB, NFS, iSCSI, and more, making it ideal for varied environments.
• Virtualization Ready: Can host virtual machines (VMs) and containers, adding more functionality to its core storage features.
• Cost-Effective: The open-source nature and flexibility of deployment…6 votes -
Ability to add parameters for running scripts and respond to User Inputs
It would be great if we could, when running a script like Powershell, input specific parameters that are requested within the script. Or, if the script calls a User Input like a Read-Host, Atera could pick that up and prompt a response on the website.
5 votes -
Different default template for tickets created by technicians
It would be nice to have different default form templates for tickets created in the user portal vs. created in Atera by a technician without the tech having to remember to change the template. This would give the ability to add more technical fields automatically when the ticket is created by a tech. It would also allow more customization of ticket automation rules based on whether the ticket was created by a user or by a technician.
1 vote -
Update Chocolatey Script to a newer version
Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.
220 votes -
Option for old design (for quicker access to all information)
The new design sucks. It takes at least one additional click to see information that was visible right away. I like the customization, but I lose time because 80%+ of the stuff I need now takes longer. Please give the option to keep using the old design.
3 votes -
Import Improvements
Import function should be able to recognize an object already exists and give the user the choice of skipping or updating those assets custom fields.
3 votes
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