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4756 results found
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Device Filtering
The filtering devices, when looking through devices for available patches it would be nice to sort by the patches column so instead of searching through the whole list, we can see all the devices with pending patches sorted to the top of the list and go through these. It would be extremely helpful if the sorting could be applied to all columns.
11 votes -
Customer Portal New Password Prompt
It would be nice that when a new customer receives their randomly generated password, that there would be a prompt to have them change it to something they want.
As it currently stands, the only options users have is to receive an email with a randomly generated password (or so I'm told this happens) or they can choose the option of 'Forgot password' and reset the password themselves. Currently, it doesn't seem like if the user were to input the random password that they would be prompted to change it. So its back to either the 'forgot password' option to reset the password or use the random password to log in and then change their passwords from within.
It would be nice that when a new customer receives their randomly generated password, that there would be a prompt to have them change it to something they want.
As it currently stands, the only options users have is to receive an email with a randomly generated password (or so I'm told this happens) or they can choose the option of 'Forgot password' and reset the password themselves. Currently, it doesn't seem like if the user were to input the random password that they would be prompted to change it. So its back to either the 'forgot password' option to…
25 votes -
BackBlaze Integration
to be able to monitor backups for workstations and install clients with backblaze
9 votes -
Atera should update software on Chocolatey public repo
Given that Atera pushes for the use of chocolatey, they should take the time to update common software packages on the public repo that they use. things like VLC are wildly out of date, and Atera is failing to update these programs despite promising to update them.
24 votes -
Import the physical address from quickbooks not the billing address.
Import the physical address from quickbooks not the billing address. It is pretty hard to map a PO Box, or go to the headquarters office instead of the remote office.
1 vote -
threshold
Enable Threshold editing as a separate entry in the Roles menu, Our technicians do not need full admin, but it is useful to have control over thresholds.
1 vote -
Search text in Contracts
I created Contracts with Notes showing 365 yearly subscription under each customer
i want to search ms365 and will show me all the customers with ms365 contract.
there seems no way to search1 vote -
Lock out users temporarily
If a device is lost or stolen or taken for a period of time, but will be returned at a later stage, there should be the option to lock out users until it is returned
3 votes -
Add Date Device Added to the Auditor Report
lovely to see that you have added the Date Device was added to the device screen, now can we have it added in to the auditor report as well please.
13 votes -
Retired Devices On Webroot
Ability to have the retired device sync with what we see on Webroot. If there is a retired a device on Atera, on Webroot, that device is still listed over there. Would be nice to have it synched
8 votes -
reporting capabilities other than the metrics
Id like to see some sort of reporting capabilities other than the metrics monitoring a piece of hardware's up time in a week, month etc. Basically, the employees that work from home I need to know at least the up time of their unit in a working day in a report format per device
Thanks
1 vote -
WFH enabled devices on Invoices
Being able to see which devices has WFH enables in the invoices.
35 votes -
Have the reply from an end user attach to the ticket
Have the reply from an end user attach to the ticket and not just send to the technician's e-mail address. So that the the entire ticket thread is communicated from within the ticket.
2 votes -
Time sheet report give the possibility to display only date without hours
Time sheet report : give the possibility to display only date without hours.
When I encode time on a ticket, sometimes I encode only a duration, not a begin and end hour. So when I print the report the hour shown in begin and end date is not relevant. Thanks for your attention.2 votes -
new tickets section for dashboard
Make a section for dashboard that displays new/unread tickets.
1 vote -
In automatic tasks, define that each customer will receive an email sent from an automatically scheduled session, for example a restart to t
In automatic tasks, define that each customer will receive an email sent from an automatically scheduled session, for example a restart to the computer once a week
1 vote -
Option to colour mark passwords for easier filtering.
I think if Customer / Client passwords had the option of selecting colour marking for passwords would be great for technicians to filter through for what they need.
Or the option to add filters to the passwords section.
1 vote -
Limit atera sign in to mac address
Limit atera sign in to mac address. so only my supplied computers can have access to atera but not restricted to to a location via IP
4 votes -
Add-ons are pricy
Add-ons are pricey: Anything extra is $$ = Webroot. We buy it at a dollar at Webroot so we don't get it through it. It is not worth moving 600 licenses in Webroot. It would be much easier to control through you guys.
5 votes -
New Dashboard Design
New Dashboard Design like you show in ads for Atera
2 votes
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