4687 results found
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agent health report from device page
Generate agent health report from device page. When investigating a device, it would be handy to be able to generate the agent health report right from the device page instead of needing to choose reports, customer, device name then generate which takes you off the device page.
3 votes -
AI ticketing translated in French
AI ticketing translated in French
3 votes -
When using Configuration Policy, Windows Update. Wake computers to restart
Hi,
If using configuration Policy and Windows Updates with restart outside of active hours on. Have a feature to wake computer at a time outside of hours to allow them to restart to apply updates
4 votes -
Multiple network discovery scans per day on same site
I have multiple shifts and need the ability to schedule discovery scans hourly. Adding an hourly option to the discovery scan would be helpful.
20 votes -
bulk automation/installation
General suggestion -- anytime you create an operation, create that operation with multiple endpoints in mind.
When you want to activate an agent, you have to click each individual agent, HUNDREDS OF THEM, ONE AT A TIME and select activate agent. Same if you want to activate chat. Same if you want to install BitDefender. This software is supposed to make managing multiple endpoints simpler, right? It's ridiculous to have to even mention this for a RMM Tool, to be honest.
2 votes -
usecure
usecure.io integration https://www.usecure.io/
2 votes -
Script library should include "File type" column
The Shared Script Library should include additional columns such as "File type" to show the operator each individual script's file-type .. e.g. PS1 / BAT / SH
Additionally this should be sortable, or preferably filterable to only show those you may be interested in.
2 votes -
Add metrics to Auditor report
Please can we include agent metrics on the Auditor report? The information is already stored on the agent:
- Average memory usage for last 24 hours
- Average memory usage for last week
- Average memory usage for last month
- Average CPU usage for last 24 hours
- Average CPU usage for last week
- Average CPU usage for last month
Having these would identify which machines could do with being upgraded/replaced and present a financial opportunity. These numbers are already stored against the agent, so shouldn't be too hard to export.
7 votes -
Display the current active user
The device display shows the "Last Logged User". But this information does not clearly indicate if the user is still logged in. It is often stale or incorrect, especially if more than one user is logged in.
Ideally, it should show the currently logged in user (the one that's active). And it should show their status (Active, Idle, etc...)
58 votes -
hide things not in my subscription
I have no desire to look at all the hot pink 'upgrade' buttons. Especially since several people can then click the button and change the current subscription
15 votes -
export to excel missing "available patch" tab
export to excel missing "available patch" tab
1 vote -
Ingram micro Integration
Ingram micro Integration
6 votes -
Variables field is missing when creating script, only shown when editing a script
The headline says it all
2 votes -
Ticketing only Atera license
Ticketing only Atera license
16 votes -
Run a script after a reboot is done.
Run a script after a reboot is done.
5 votes -
Unmerge Ticket Improvement
It needs to be possible to undo an accidental ticket merge properly. Currently, you can change the status of a ticket from Merged to Open/Pending to get it back, but it will be empty and the contents still on the ticket which it was incorrectly merged into.
This needs to have the original contents remain on the ticket and REMOVE those contents from the one they were merged into - they presumably haven't been sent to the contact who had the original ticket so it's not destroying a "paper trail" but deleting the contents from the original ticket which got…5 votes -
run script as administrator
Need the option to run some scripts or powershell commands as an administrator.
10 votes -
Related Agent
Show all Related Agents for a user.
Most users have a desktop and a laptop.4 votes -
Mobile Admin
Mobile administration ability. Currently no admin controls in mobile app. Many times I would like the convenience of doing something from my phone versus having to grab a laptop or wait till I’m at a desktop.
5 votes -
Change Email Alert Template so problem is stated in the subject
We would like to change the Email Alerts so that the issue or the problem is stated within the subject line rather than the body of the email.
3 votes
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