4800 results found
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Software not installed
Run a report that shows all computers that do not have a specific app installed.
1 vote -
Link Automation Tasks
Would be great if you can link a chain of dependency for the automation tasks. Like example if I have two tasks, one to create a restore point and another to run a manual PowerShell script. I should be able to assign the restore point automation first and make it a dependency so if it fails the other task fails as well.
A step further would be to make it agent based so if the first task succeeds on the a few of the agents and not on all the agents. The chain of tasks continues for those agents that…
1 vote -
Inventory and Asset decommissioning reports.
Warranty Master /Scale Pad added to the apps site, or adding these features to your current reporting. This will greatly help with life cycle and budgeting for IT departments and for MSPs for Clients. Ability to count devices, and retire them with assets value.
8 votes -
Show customer attachments in mobile app
With the attachment section in a customer, we have thought about using this for remote clients to help them locate their servers and network and having a picture to guide them really helps a lot, especially for techs who havent been to the client site before. This attachment section is very helpful! However it does not seem to be present in the mobile app and this would be great to have as the mobile app is more convenient than logging in with a computer.
3 votes -
dropdown
Be able to rearrange the dropdown options and their dependencies in any order we choose. This way we won't have to recreate the dropdowns every time something is added or changed, they can just be shuffled around manually.
1 vote -
External backup to 3rd party - IMMEDIATE ACTION REQUIRED!
Found out today that there is no backup or way to backup from atera.
We need to be able to backup our data away from Atera, I really just wanted to backup the passwords and attachments from a company before we hand over to the new support company but then I found out all the ways Atera's not backing up its own system in case of issues or mistake and I'm honestly horrified!
I need a way to backup the data held by Atera, Can't be reliant on hope and a prayer..
TBH i'm going to check this with one…
36 votes -
While a technician is establishing a connection with a device, Splashtop currently does not provide information about the specific user who
While a technician is establishing a connection with a device, Splashtop currently does not provide information about the specific user who is already logged in. Instead, it only indicates that another user has connected. It would be highly beneficial if Splashtop could include the feature of displaying the name of the other user. This addition would facilitate improved team coordination, enabling direct communication with the individual as required. We have prior experience with the N-Able product, which offers this functionality. Thus, we suggest incorporating a similar feature here. Your consideration in this matter would be greatly appreciated.
3 votes -
Export an invoice without a batch.
Allow an invoice that was created outside of the invoice batch process to be exported to a csv file. Allow an invoice to be added to an existing invoice batch.
4 votes -
clickup
It would be amazing if you added a project management tool like ClickUp.
8 votes -
Option to Customize Template When Sending an Invoice
It would be helpful if we could add customization to the email sent to customers on invoices. For example, now we have a very generic template that gets sent with each invoice with the attached invoice PDF document. It would be beneficial to edit the text in the email to include: a URL, custom greeting/payment instructions etc.
2 votes -
Dashboard view to show what computers have a healthy or unhealthy bitdefender install
A quick dashboard for visually seeing unhealthy bitdefender agents. If a customer uses bitdefender all assets should have bitdefender, so a way to see if any one agent doesn't have it installed or has issues would be great.
46 votes -
Working with automation profiles via API.
Working with big amount of machines through webpage is very slowly and uncomfortable. But for now it is the only way to work with automation profiles.
Could you add an option to work with automation profiles via API?
To get all names of existing profiles, to get information about some particular profile, to get list of endpoints which are applied to it, to add some new or exclude some of them from particular profile and so on... It would be nice to work with it from PowerShell instead of waiting for loading page with each of these requests.
Thanks in…3 votes -
7 votes
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All Alert Report
It would be great if we can have reports for All Alerts, regardless of customer we had. Then there are filter for most alerts, filter for criticality, filter for CPU, RAM, HDD, or all of them.
1 vote -
threshold disk
Is it possible to have a threshold regarding free space on a disk? If I set a percentage, it is very different if I have a 2TB disk, compared to a 300GB disk. It would be great to have a threshold that creates an alert if I exceed XX GB Free
1 vote -
Script bases threshold item for linux
allow threshold items as script bases on linux os also, as supported in windows right now
2 votes -
barcode
Barcode scanning funcionaltiy to quickly import assets to the system
4 votes -
Executive Summery Report for Security Reports
It would make the cost so much more worth it if we were able to do Vuln scans and present an executive report directly from Atera. As it stands now the export is worthless via the excel sheet. It doesnt show the machine names for the CVE's listed
42 votes -
helpdesk agent improvement
Implementing a feature to set alerts or thresholds for devices that have been inactive for a specified period, such as a month or a year.
1 vote -
Activation email
Hello,
I was doing some testing on the portal and I noticed users are not receiving activation emails when imported in bulk. This doesn’t happen when I add them manually.
I already raised this matter with our agent, who suggested we direct our users to the service portal URL and click on ‘Forgot Password’ so that they can add a password to their account.
This is not ideal, and I wanted to ask if it is possible to add this feature to the portal.Thanks.
1 vote
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