5040 results found
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Wingate Software Updates
Wingate instead of chocolatey/homebrew: it takes the updates from the editor right away so if there is an issue, it is coming directly from the editor and not someone who posted the update. Chocolatey does not verify the update. Wingate takes from Microsoft. So if they deploy the wrong version, it's Microsoft's fault. It is native with windows 11 and 21.h1 or 21.h2.
2 votes -
Agent Braning
Braning and put my logo and change the FQDN when the agent tried to comunnicate whitch destination server.
2 votes -
Filtered Timesheet Reports based on Custom Field Values
Created some custom fields, but you can't filter the report by the custom field values. Be awesome if we could.
8 votes -
IT Automation on new agents
"Run the profile on newly installed agents" need a automation profile for the customer and it would affect all new agents. Why not "Run the profile on new assigned agents" when the agent will get the profile assigned manually, by folder or by customer. So we have a much better flexibility.
8 votes -
Filtering Idea: By Urgency
Ability to filter by Urgency.
1 vote -
Add flat rate to products/expenses discount rather than just a percentage
Currently we can only apply a discount using a percentage when invoicing using products & expenses.
Please add a flat rate discount per unit option.
Simple example: Software Expense for $95 but we quote $12.50 discount per licence. Easier to add in discount of $12.50 per unit rather than figure out the percentage. Just makes it more fool proof for technicians rather than having to use a calculator.
1 vote -
Clean up SNMP library
The SNMP library is becoming bloated with low effort / Low quality templates. Mostly clones of clones. Perhaps some moderators are needed to keep things cleaned up. I also suggest disabling the share to library function for cloned scripts in order to prevent multiple copies of the same script being uploaded to the library. Additionally, it would be great to have a language field so users can filter by their native language!
8 votes -
Device IP geolocation feature and VPN
interested in adding a GEOLOCATION map for the device's IP address. Also if the IP address is coming from a VPN or known VPN host
6 votes -
PC wipe
We should have the ability to Wipe the computers.
6 votes -
sensor
We can setup alerts for sensor data (temp) but we cant monitor manually. Please add this to the UI :)
9 votes -
domotz
please integrate with Domotz network monitoring system for ticket automation.
10 votes -
Allow negative numbers in "Extra Value (Numeric)" for Password entries
There is a "Extra Value (Numeric)" field for password entries.
It would be helpful to be able to use negative numbers. For example, this is a good place to store a Webroot GID1 vote -
HEIF Image Extensions from Microsoft Store
Id like to be able to install software on the Microsoft Store. Specifically, I need HEIF Image Extensions to be able to push to all users. But Being able to include anything from the MS store would be amazing.
1 vote -
Email parsing
There were a few other ideas similar to this, but none matched what I was thinking. I would like the have incoming email rules for emails. WE can create rules based on Sender Email, Subject, and Body. i.e. I get emails from various backups solutions. I would love to be able to say "Subject Like '%success%' then...
1 vote -
Script category dropdown should remember it's last selection
It would be nice if the drop down menu for the category in the scripts screen would remember the last selection. When I'm running scripts and jumping between customers and views but doing the same thing its time consuming to look for the script I want.
2 votes -
Patch Management & Customer Folder Applied To
While it is great we can select specific patch management automation profiles from Customer > Folders > Action > IT Automation Profile, it would be great to select the folder at time of creating the patch management profile, click Apply To, click on Folders tab then select Customer, then click on the Customer's respective checkbox of folders available to apply it to.
3 votes -
show status of active Helpdesk Agents
Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…
10 votes -
Configure Agent (CustomerID) via API
Moving Agents between customers is very time consuming. It would make life a lot easier if we could configure CustomerID field on Agents via API. That would make it possible for us to push scripts to devices that would update Atera in case device ownership changes.
7 votes -
Action Ticket
Action ticket: Log tickets as an action ticket in the ticketing system. Similar to change and risk. You would log in.
1 vote -
Risk Management
Risk Management: Risk ticket associated with what they identified. Client accepts the risk and then they are not liable.
1 vote
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