4771 results found
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Add "device name" column to devices table
Add true "device name" column option so that we can list devices by both Atera/friendly name and the PC name.
I renamed a computer in Atera to be more easily identified, but the devices table only shows the custom name. It would be helpful to have them side by side.
1 vote -
Fully Deploy Coro Cybersecurity
It would be great to deploy Coro Protection with all necessary permissions to both Windows and Mac devices. Coro is an up-and-coming Cybersecurity Platform that may be a good partner fit for Atera since it is one of the most affordable but effective platforms on the market.
A distribution solution for Coro that includes the activation of necessary permisions, run at start, and removal of existing security app would be great.
1 voteHi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
Additionally, we offer many solutions that cover Coro offerings.
Best regards,
The Atera Team
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Deploy MSI File if it's not installed
When deploying a MSI file through Atera using IT Automations, I need an option where Atera checks if the software isn't already installed before deploying it. I'm currently forced to update all of my servers everyday whether it's needed or not.
6 votes -
Categorize tickets based on threshold profile that generates them.
Have 2 thresholds for a single company, but have the ability to treat tickets from one threshold differently to another. Ie state the name of the threshold profile and act accordingly.
We want to do this to treat tickets from a new subset of servers differently to the existing servers.
5 votes -
Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd
When someone creates a ticket via email and cc's someone else, the other person usually replies back and we then have a second ticket created with RE: or FW: infront of the subject line, as the cc'd person did not receive the ticket created response with ticket # etc. there should be a way to have the system automatically detect this and merge it into the correct ticket
31 votes -
Implement a Copilot/Autopilot Feature that automatically closes alerts if resolved or creates c
Here's an idea to enhance automation:
Idea: Implement a Copilot/Autopilot Feature that automatically closes alerts if resolved or creates critical tickets if unresolved. This feature would streamline alert management, reduce manual intervention, and improve response times for critical issues.
1 vote -
E-Rechnung aus Atera senden
Die elektronische Rechnungsstellung kann dabei über verschiedene Standards bzw. Spezifikationen ermöglicht werden, darunter z. B. mittels des Standards XRechnung.
Die europäische Norm für elektronische Rechnungsstellung EN-16931 gibt die Verwendung des strukturierten Datenformats XML für den elektronischen Rechnungsaustausch vor, welches eine automatisierte Rechnungsverarbeitung ermöglicht.
Damit jedes Mitgliedsland die europäische Norm EN-16931 mit seinen länderspezifischen Anforderungen umsetzen kann, definiert jedes Land seine spezifische Core Invoice Usage Specification (CIUS).
Der Standard XRechnung repräsentiert die nationale Ausgestaltung der europäischen Norm EN-16931 in Deutschland – also die deutsche CIUS – und wurde von der Koordinierungsstelle für IT-Standards im Auftrag des IT-Planungsrates erarbeitet.
Der Standard wurde…5 votes -
turn off AI
Please make it possible for a user to turn off all the AI guff it keeps suggesting. This is not something I will ever use, I find the whole concept abhorrent and apart from which, I like my job, I don't want the computer to be doing it for me and getting it wrong.
19 votes -
Full Admin role without billing permissions
More granular permission needed.
We need full access permissions ticked in order to have access to thresholds and alert management but we need to be able to uncheck 'billing' as we don't want out techs to have full billing permissions.
There is no other way to give threshold and alerting permission apart from ticking 'full admin'6 votes -
Abandon the "new look"
Please don't change the look to the "new look." I constantly swap back to the old look. The thought of this being my only option at some point is frustrating.
3 votes -
3rd software party report
The reports for patch status and patch deploy does not include 3rd party software status. This is a super essential and not sure why this is not already implemented years ago. We aren't atera users but considering atera but many basics things are missing in atera and a let down
5 votes -
could we look at increasing the refresh rate of the dashboard which displays our Patch management success rate?
could we look at increasing the refresh rate of the dashboard which displays our Patch management success rate?
6 votes -
ESET Protect Integration
Integration of ESET Protect with Atera Portal - App store
9 votes -
Disable the automatic reconnect
I would like to be able to disable the automatic reconnect if you close your browser without logging out first. With the recent discovery that hackers can steal session cookies to bypass credentiails and mfa this is a huge vulnerability. We just had a client have their session credentials stolen and the hacker was able to access sites which normally require mfa. If this had been a computer with Atera they would have had access to all our clients computers/servers/info
7 votes -
reorganization of the knowledge base
Hello,
The knowledge base configuration is not optimal.
Wouldn't a knowledge base directly in the customer tab be better? This would allow you to see all the customer's information directly in his file, rather than searching in the database where everything is mixed up.4 votes -
Display custom fields in Device view
To be able to display custom fields directly in the dashboard of the "Devices" view (and the Customer Devices view). This would simplify device search and management, by offering a dynamic, instantaneous view of the data in question, without having to generate an auditor's report (which can be a long operation for fleets of 300 or more devices).
2 votes -
Audio and Viceo redirect for "Work from Home"
Redirect audio and video so that customers can use Teams and other applications on the VDI when accessing via “Work from Home.”
1 vote -
Automatically enabe "restore points" and create a new restore point every month.
Automatically enabe "restore points" since they ae not enabled by default in Windows 11. Then, create a new restore point every month for all drives. Delete older restore points if drive capacity becomes an issue.
1 vote -
Pictures in signature
Please provide support for pictures in Quick Reply section for signatures. When I insert my signature on my mobile app it simply doesn’t appear.
Also in the settings, a separate personal signature section would be appreciated like that which is found in My Profile > Personal Signature on Atera Desktop App! Also adding support for pictures (logos) here too
7 votes -
Add Contact Without E-Mail
It would be excellent to be able to add a contact without an e-mail address, we have plenty of clients who have staff who shared e-mail addresses so we can't actually create contacts for each staff member in these instances which is a bit annoying.
29 votes
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