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  1. We’d like the patching status to be exposed via the API (e.g., per asset/group with timestamps and current state). This would allow seamless integration with external dashboards and monitoring tools, enabling centralized visibility, trend analysis, and alerting without manual exports.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Website IP/Domain Name monitoring
    MX record and DNS record monitoring

    4 votes

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  3. Add Huntress to be shown in the Antivirus/Antispyware field. Currently just shows windows defender when Huntress is installed.

    14 votes

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  4. Description: Introduce a check-in/check-out status system for devices, distinguishing between permanently assigned assets and temporary loaners. Admins should be able to mark devices as “Checked Out” with user details and expected return date, and “Checked In” when returned. Include reporting capabilities for tracking overdue returns and usage frequency.

    Use Case: Streamlines loaner device management and reduces loss or misplacement of shared assets.

    2 votes

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  5. Any thoughts on introducing Dark Web Monitoring for customer sites so we can offer this service to our customers?

    45 votes

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  6. I am looking at my Hudu and wondering if I really need it. I use it for knowledgebase for instructional procedures and tasks. As I work in Atera, I can use the knowledgebase for the same purpose. For tasks, I can create scheduled tickets. The only thing that Hudu has that Atera does not is the Expirations feature. You enter the client domain and it automatically looks at the domain records and ssl, and tracks when they expire. You can also set an alert to remind you 30 days, 7 days, etc.

    17 votes

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    0 comments  ·  PSA Tools  ·  Admin →
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  7. Give a tech the ability to manually retire a device instead of waiting on a pre-configured time to pass. Right now the only way to flag a device as retired is to ignore it until the allotted amount of time has passed for the system to change the status.

    21 votes

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    3 comments  ·  Devices  ·  Admin →
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  8. I would like to see a VPN application/service in App Center.

    15 votes

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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our Marketplace team, as they are looking at different vendors.

    We welcome you to add the ones you prefer as comments in this suggestion!

    We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

  9. With monitored device setup you should be able to add the option to SSH/CLI into the device monitored. So the AteraAgent (that doing the monitoring) handles the connection to the device to ssh. For example port 80/443 unreachable but device locally is reachable. Can use the monitored device quick to get into troubleshoot.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  10. It would be great if Finance could access Atera and just have access to the built-in Finance product and pull reporting. As now we need a technician license for someone to pull the reports and press the button for invoicing, then download it and redo it on our templates and add the tax number. 20 minutes a month on Atera Finance, and they require a license or when they need to pull a report on a finance query?

    10 votes

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    0 comments  ·  Billing  ·  Admin →
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  11. Color coding options for ticket status's.

    27 votes

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    5 comments  ·  Tickets  ·  Admin →
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  12. Please make a 3rd party integration for Octiga. It will make Office 365 management way better and it will be valuable for Atera as a selling point.

    3 votes

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  13. Quisiera solicitar que el término "Novedad", que aparece como menú desplegable en la pantalla principal de Tickets (adjunto captura), sea reemplazado por "Nuevo" para mejorar la comprensión de los usuarios en español. El término "Nuevo" es más intuitivo y se ajusta mejor al contexto de creación de tickets.

    Adjunto imagen para referencia. ¡Gracias por considerar esta mejora!

    1 vote

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  14. When I was new to Atera, at the beginning. I was very happy to see Windows Linux and MAC support. Unfortunatly you let the Mac more and more behind. Still features which you wanted to consider AND still Bugs ne one fixes are there.

    This is very bad and sad. Because I pay to get a better and better Product. Dont forget your members. Fix old Problems and hold a standard. Than bring new features!

    133 votes

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    37 comments  ·  Agent  ·  Admin →
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  15. Add a file transfer threshold status indicator on the dashboard so admins can see if they are getting close to their allowed file transfer monthly limit.

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  16. It would be nice to keep a history of asset changes. For example, we have all our laptops/desktops as assets. These items get assigned to a user but can be reassigned to someone else. It would be great to see everyone it has been assigned to. Also, if we change the name of a computer, that should be recorded in the asset history.

    12 votes

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  17. It would be nice to be able to manually scan for Windows updates, 3rd party patches and inventory via a button for bulk or single endpoint. Currently you have to wait or reboot an endpoint for atera to update patches/inventory and status.

    10 votes

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  18. It would allow easier integration for our SSO portal.

    1 vote

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  19. I’d like the ability to use adding a contact to a customer to send an email based on a template with a link to install the Atera agent

    1 vote

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  20. The Atera web UI uses the Roboto font, but only includes the latin subset. As a result, characters such as č, š, ž, ć, đ (used in Slovenian, Croatian, Bosnian, and Serbian languages) are rendered with a fallback font, creating an inconsistent appearance.

    Suggested fix:
    Update the Roboto font import to include &subset=latin-ext — e.g.

    <link href="https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap&subset=latin-ext" rel="stylesheet">

    This adds full Central European character support with no breaking changes or visual differences for existing users.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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