Mobile App Improvements
Better feature parity between the mobile and web applications.
Faster remote access.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Evron Mason commented
All that Josh McKinney said and the ability to view the device's task manager with the ability to end tasks. ideally the ability to do most if not all things under a device that we can via the website. In a nutshell, the full Atera RMM in an app.
Warwick Burns commented
On the right track, but needs the ability to complete basic ticket tasks like reassigning a ticket to a client (like from Unassigned to ACME, for example)
Ronald Edelbroek commented
Yes, please some should be fine for support
PC Support Services commented
Yes yes yes. Bring at least some form of parity between the app and the website, especially for large screen tablets.
Mark Charlton commented
Mobile notifications should show what the alert is and the customer so I am able to triage it without the time taken to log into the app.
Although biometric login will help with that, whenever it finally lands!
Josh McKinney commented
I think, at a minimum, adding the ability to restart a device would be nice. From the app without having to use ST. I want to receive an alert, and be able to execute a command, from that alert, instantly.
TCIT Solutions commented
This please, it is just so useless as it is.