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9 results found

  1. Mobile App Improvements

    734 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    PC Support Services commented  · 

    Yes yes yes. Bring at least some form of parity between the app and the website, especially for large screen tablets.

    PC Support Services supported this idea  · 

  2. Merge Agents

    165 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    PC Support Services supported this idea  · 

  3. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    An error occurred while saving the comment
    PC Support Services commented  · 

    The ability to send toast notifications to a remote machine via script would be good.

  4. Documentation Management

    1,248 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  5. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  6. Shared Threshold Library

    167 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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  7. SNMP: MIB import instead of manual OID typing

    1,024 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  8. Revamped Helpdesk Agent

    340 votes

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    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  9. Complex rules for alerts generation

    179 votes

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    Under Review  ·  9 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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