Settings and activity

22 results found

1. The ability to export passwords from Atera

   24 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

2. Webroot Deployment Automation

   31 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

3. Include network mapping

   106 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

4. Network Discovery: Security Audit

   967 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

5. chat

   46 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

6. Warranty Information Collection

   516 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

7. Ability to archive retired devices

   306 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

8. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Chris Rabe supported this idea  ·  Aug 29, 2021

9. Mobile App Improvements

   736 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Rabe commented  ·  Aug 29, 2021  ·  Edit…  ·  Delete…

   The ability to accept a signature (or email a signature request) from with in the app when resolving/closing a ticket.

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   Chris Rabe supported this idea  ·  Aug 29, 2021

10. Devices Tab

    100 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

11. KB article related to ticket

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

12. Add sign customer box to ticket Email

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

13. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

14. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

15. For "click to pay" from email, credit card processing

    25 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

16. Webroot license sync or storage in Atera

    77 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Chris Rabe commented  ·  Aug 29, 2021  ·  Edit…  ·  Delete…

    I have been using a custom field under the customer to accomplish this so far, but a way to have it autofill when installing webroot on a new device would be great.

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    Chris Rabe supported this idea  ·  Aug 29, 2021

17. Add Webroot Functionality Inside Atera

    129 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

18. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

19. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

20. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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