Settings and activity

21 results found

1. The ability to export passwords from Atera

   24 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

2. Webroot Deployment Automation

   31 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

3. Include network mapping

   109 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

4. Network Discovery: Security Audit

   969 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

5. Warranty Information Collection

   519 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

6. Ability to archive retired devices

   309 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Chris Rabe supported this idea  ·  Aug 29, 2021

7. Password protect the Atera agent from end-user uninstalls

   1,611 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Chris Rabe supported this idea  ·  Aug 29, 2021

8. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Rabe commented  ·  Aug 29, 2021  ·  Edit…  ·  Delete…

   The ability to accept a signature (or email a signature request) from with in the app when resolving/closing a ticket.

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   Chris Rabe supported this idea  ·  Aug 29, 2021

9. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Chris Rabe supported this idea  ·  Aug 29, 2021

10. KB article related to ticket

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

11. Add sign customer box to ticket Email

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

12. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

13. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

14. For "click to pay" from email, credit card processing

    25 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

15. Webroot license sync or storage in Atera

    77 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Chris Rabe commented  ·  Aug 29, 2021  ·  Edit…  ·  Delete…

    I have been using a custom field under the customer to accomplish this so far, but a way to have it autofill when installing webroot on a new device would be great.

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    Chris Rabe supported this idea  ·  Aug 29, 2021

16. Add Webroot Functionality Inside Atera

    129 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

17. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

18. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Chris Rabe supported this idea  ·  Aug 29, 2021

19. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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20. White label mobile app for your customers

    387 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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