4886 results found
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Enhancement Proposal for Automatic Asset Integration in IT Management Platform
I propose an enhancement to Atera platform, specifically regarding the integration of new devices into the system. The key features of this proposal are as follows:
Automatic Addition of Devices to Assets: Newly added devices should be automatically registered as assets within the system. This feature could be toggleable via an option in the admin panel, allowing for flexibility based on the customer's preference.
Data Relationship Linking: There should be a functional link between the 'Devices' section and the 'Assets' section. For instance, if a device is removed or decommissioned in the assets section, the system should prompt the user…
1 vote -
export to excel missing "available patch" tab
export to excel missing "available patch" tab
1 vote -
Ingram micro Integration
Ingram micro Integration
6 votes -
Employee Onboarding/Offboarding Feature
A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.
847 votes -
Interactively chain scripts with choosing/passing results to the next script
I want to call a script e.g. get-outlookplugins and this one gives back the information about the installed plugins. The last line in the script could be something like:
[[Atera.Invoke ScriptName Enable-OulookPlugin.ps1 PluginName=$ResultSet]]
It should then call the Script Enable-OutlookPlugin.ps1 and give the resultset or an value preselected for the variable PluginName.
For this drop-down selection for script variables would be very helpful.I often use scripts to get an information needed in the next script. Maybe the chain or invoke can be enabled/disabled by runtime if atera sees that the script invokes another one. So in this example the…
2 votes -
Variables field is missing when creating script, only shown when editing a script
The headline says it all
2 votes -
More info in Audit Log
Info in Audit Log is often vague or missing. I want to see more activity. For example
1. What script was ran not just 'a script was ran'.
2. Patch installed, including patch name (currently patch install not recorded)
3. Technician John connected remotely with Splashtop
etc11 votes -
Run a script after a reboot is done.
Run a script after a reboot is done.
5 votes -
possiblité d'acheter juste 1 licence "rapport avancé"
serait il possible d'avoir d'une seule licence "rapport avancé". Les hotlineur ou technicien n'ont pas besoin des rapports. Seule le manager s'en sert.
2 votes -
live tempature
Display the most recent/current/'live' temperature of the device/agent.
After getting an alert, it would be great to have the live or most recent device temperatures displayed in the agent view to confirm the thermals of the device.6 votes -
Take and record Screen shots remotely and silently
Ability to take a screen shot of the current session, preferably silently. Workstation or Server
19 votes -
Push policies for microsoft
Using Intune for pushing software deployment. They are better integrated with Microsoft. Easier to push policies.
7 votes -
ChatGPT (GPT-3 Engine) on Native Chat and/or Microsoft Teams
Having the option for customers to ask basic questions using the ChatGPT model (either using the native Atera chat or Microsoft Teams (Even better!)).
I would love to have the option to restrict the level of complexity that is provided to the person requesting the chat, as well as a "second-tier" that either transfers the chat to a real human that shows online, or automatically generates a ticket on behalf of the end user.13 votes -
Change Email Alert Template so problem is stated in the subject
We would like to change the Email Alerts so that the issue or the problem is stated within the subject line rather than the body of the email.
3 votes -
8 votes
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SMB
Good day!
It is desirable and absolutely urgent to have a threshold element with mounted network drives that can be monitored under macOS. This means that there must be a message if macOS loses the connection to the share. It shouldn't matter whether it's AFP, FTP, NFS or SMB.
1 vote -
Ability to attach SNMP devices to tickets
We should be able to directly track work via tickets on SNMP devices.
We should be able to attach an SNMP device to a ticket like we can agents.For example, you need to upgrade a Firewall's firmware. you should be able to track that in a ticket and attach the device to said ticket.
2 votes -
Auto install default remote with Agent
Maybe this is a bug, but I notice on the Android Mobile app (using a fully updated Google Pixel 6a) if you have not run the remote connection from a PC initially, the option to Connect on mobile is greyed out. After connecting at least once to trigger the install it works on mobile as expected.
Maybe this is how it is supposed to be, but it would be nice if the default remote got installed fully when the agent does. Often times when out remote and installing new agents, it is nice to quickly verify full connectivity from mobile…
3 votes -
Highlight hovered row in Devices tab for client, similar to the Customers page.
When going to the far right end of the row to Connect or Manage dropdowns, it is a little annoying not being sure I am on the right row sometimes (ultrawide screen, higher res)
3 votes -
Add the ability to save the Eset installer link to a site\company
Why should I have to pull up a static link everytime to paste it in ?
Add the ability to save the URL and use that when pushing the silent install.
4 votes
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