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- Ideas and Feedback 4,800 ideas

Agent chat

Please make an option to disable and enable automatic ticket creation the Agent chat that create ticket after two minutes of conversation.

Please, We want to chat with the user and leave the user create the ticket or the IT to create the ticket manually.

We need this option to interact with the user with no limit, please make this happened.

1 vote

Jorge Figueroa shared this idea · Feb 27, 2024 · Report… · Admin →

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