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- Ideas and Feedback 4,930 ideas

New internal note alert

Alert by email the technician that a new internal note is added to his ticket.

19 votes

Hammoune LAAFOU shared this idea · Feb 2, 2023 · Report… · Admin →

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Alex Petit commented · January 17, 2025 5:54 AM · Report

No alert for internal note being added is a huge shortcoming...

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