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23 results found

  1. customer report

    135 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Patty Taylor supported this idea  · 

  2. Ability to purchase just 1 license for Network Discovery

    171 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Patty Taylor supported this idea  · 

  3. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Patty Taylor supported this idea  · 

  4. Project Ticket

    247 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Patty Taylor supported this idea  · 

  5. Ticket Checklist

    318 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Patty Taylor supported this idea  · 

  6. Atera Back up

    66 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Patty Taylor supported this idea  · 

  7. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Patty Taylor supported this idea  · 

  8. Assign multiple technicians to a ticket

    415 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Patty Taylor commented  · 

    We have projects that multiple engineers/technicians work on at the same time. It would be great to allow more than one engineer/technician to be assigned to a ticket.

    Patty Taylor supported this idea  · 

  9. Separate Software & Hardware updates - Add column to show only Driver Updates

    69 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Patty Taylor supported this idea  · 

  10. Overall improvement of Patch Management

    344 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Patty Taylor supported this idea  · 

  11. Install agent on Synology, QNAP or Raspberry Pi

    375 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Patty Taylor supported this idea  · 

  12. Network Discovery: Security Audit

    977 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Patty Taylor supported this idea  · 

  13. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Patty Taylor supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,629 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Patty Taylor supported this idea  · 

  15. Mobile Device Management

    2,312 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Patty Taylor supported this idea  · 

  16. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Patty Taylor supported this idea  · 

  17. Improved Customized Dashboard

    1,573 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Patty Taylor supported this idea  · 

  18. Edit Ticket Notes

    296 votes

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    40 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Patty Taylor supported this idea  · 

  19. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Patty Taylor supported this idea  · 

  20. Password History

    134 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Patty Taylor supported this idea  · 
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