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  1. 1,532 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sandeep H - Cogenesis supported this idea  · 
  2. 679 votes

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    Sandeep H - Cogenesis commented  · 

    App can be really handy for onsite guys. Few things that are missing
    `1. No way to search for tickets. Can't just rely on filtering that too only by status. There should be more filter options.
    2. Look like time entered towards the ticket from the app is counted towards Onsite time. This is great for us as but there is no way to enter the time manually. Only way to enter time is by starting and stopping timer.

    Sandeep H - Cogenesis supported this idea  · 
  3. 29 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  4. 303 votes

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    Sandeep H - Cogenesis supported this idea  · 
  5. 143 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  6. 113 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  7. 51 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Sandeep H - Cogenesis commented  · 

    yes, too much white page. I can only see 7 tickets in one page. We are big team and we normally have 60-70 tickets. I'm part of the management team and so need to have a holistic view of the entire team.

    Also, why there is no search in tickets. I know there is global search but maybe I just want to do a quick search in tickets only. specially when I'm doing cleanup of tickets during outage.

    Sandeep H - Cogenesis supported this idea  · 
  8. 277 votes

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    Sandeep H - Cogenesis supported this idea  · 
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    Sandeep H - Cogenesis commented  · 

    Yes, global search needs a lot of improvements but I hope that doesn't affect the performance. Things I would love to see
    1. Search of custom fields. If we can't find them, they almost become useless.
    2. Complex search with AND and OR options.

  9. 471 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  10. 33 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  11. 163 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  12. 287 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  13. 25 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Sandeep H - Cogenesis commented  · 

    There is ability to select multiple customer at the same time and take action like delete.

    Similarly there should be ability to select multiple contacts under a customer and take actions (delete or change the customer linked to that contact).

    Sandeep H - Cogenesis supported this idea  · 
  14. 8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  15. 28 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  16. 95 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  17. 46 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  18. 161 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  19. 8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Sandeep H - Cogenesis supported this idea  · 
  20. 11 votes

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    Sandeep H - Cogenesis supported this idea  ·