Archive Customers and Users In Active Customers
Have the ability to archive and hide both entire customers, and individual users within a customer. Be able to keep the customer in the Atera database (tickets, interactions, etc.) but be able to make them inactive, and hide from view.
Be able to hide individual contacts (users) within a customer to also keep ticket history, but not show them as contacts. For example, a contact that was entered into Atera has been terminated or no longer with the company.
And of course be able to re-enable or reactivate that customer or contact...
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!