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25 results found

  1. Send NEW email inside EXISTING ticket

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael shared this idea  · 

  2. The ability to export the Recent Processes report

    19 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Michael commented  · 

    Being able to export recent processes to a csv file would be amazing.

    This is quite important when running scripts being able to see what was done without having to click on each machines result.

    Michael supported this idea  · 

  3. Export all BitLocker keys via the API

    22 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael supported this idea  · 
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    Michael commented  · 

    Allow bulk exporting of all clients bitlocker keys in the reports function. This way we can add the keys to our external DMS instead of having to manually copy/paste them from Atera.

  4. Synology Active Backup Monitoring

    389 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael supported this idea  · 
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    Michael commented  · 

    OP - you can use CheckCentral for this to create a centrally managed dashboard.

  5. Free Dashboard Account

    919 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Michael supported this idea  · 

  6. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Michael supported this idea  · 

  7. Archive Customers and Users In Active Customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Michael commented  · 

    This is a highly needed feature, are there plans for this?

    Michael supported this idea  · 

  8. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Michael commented  · 

    Integration with CyberCNS would be good, they already integrate into other PSA/RMM's.

  9. Ability to create global folders

    1 vote

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Michael shared this idea  · 

  10. Add flat rate to products/expenses discount rather than just a percentage

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael shared this idea  · 

  11. Splashtop notification when logged in

    14 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Michael shared this idea  · 

  12. "Work from Home" Simultaneous Dual-Monitor Support

    230 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Michael commented  · 

    I have over 400 endpoints that would use work from home but I don't sell it to them due to how poor quality splash top is. Atera please give us a better splashtop and allow concurrent tech logins. Even if you have to charge more as an option.
    Why sell them work from home when I can install anydesk for free and they can log in twice for multi monitor.
    Compared to atera splashtop and gimped anydesk version.

    Get multi monitor working and it's an easy sell.

    Michael supported this idea  · 

  13. Work from home user activity

    87 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Michael supported this idea  · 

  14. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Michael supported this idea  · 

  15. Single contact for multiple clients

    4 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Michael shared this idea  · 

  16. Multiple contacts for a single ticket

    21 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Michael supported this idea  · 

  17. Fix File Transfer UI

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Michael supported this idea  · 

  18. Improved Billing

    278 votes

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    51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Michael supported this idea  · 

  19. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Michael supported this idea  · 

  20. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Michael supported this idea  · 
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