Settings and activity

86 results found

1. Ability to schedule already open tickets

   27 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sandeep H - Cogenesis commented  ·  Nov 10, 2025  ·  Edit…  ·  Delete…

   hope there is some update on this soon.

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   Sandeep H - Cogenesis supported this idea  ·  Apr 8, 2024

2. Please add a search to the event viewer screen

   56 votes

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   3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Sandeep H - Cogenesis supported this idea  ·  Jun 3, 2025

3. MS Office Updates

   781 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Sandeep H - Cogenesis supported this idea  ·  May 23, 2024

4. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

   124 votes

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   32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   [For major features only–] You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Sandeep H - Cogenesis supported this idea  ·  May 21, 2024

5. Add filter to select ALL customers at once

   4 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sandeep H - Cogenesis supported this idea  ·  May 20, 2024

6. Ability to select multiple Agents from the Folder view

   11 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sandeep H - Cogenesis supported this idea  ·  May 20, 2024

7. Select multiple devices from the Client->Devices->Folders

   15 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Sandeep H - Cogenesis supported this idea  ·  May 20, 2024

8. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sandeep H - Cogenesis commented  ·  Apr 8, 2024  ·  Edit…  ·  Delete…

   any update on this. There are a lot of duplicate feature request for the same. They all should be merged together so product team can see the importance of it and implement. This is very critical for organization who work towards getting strong SLA.

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   Sandeep H - Cogenesis supported this idea  ·  Apr 8, 2024

9. Update Chocolatey Script to a newer version

   219 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sandeep H - Cogenesis supported this idea  ·  Apr 8, 2024

10. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  ·  Apr 8, 2024

11. Easy way to see where Webroot is not installed on the device. Report or easy applied filters.

    13 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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12. New device UI: filter by advanced and custom fields

    7 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis commented  ·  Jan 29, 2024  ·  Edit…  ·  Delete…

    Thanks for adding Advanced Filter in new Device UI. One thing is still missing is Installed Software version. In old UI when you selected Installed Software you had an extra option to select the software version. In the new UI, software version is missing. It will be great if that can be added.

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13. Extra information on IT automation landing page

    1 vote

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Edit…  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis shared this idea  ·  Oct 24, 2023

14. Bulk Remove Automation Profile from Agents

    59 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  ·  Oct 24, 2023

15. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  ·  Oct 24, 2023

16. Dark Mode

    1,901 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

17. Free Dashboard Account

    949 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  ·  Oct 24, 2023

18. Alert when agent uninstalled

    1,487 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  ·  Oct 24, 2023

19. Permission option to close other tech ticket

    5 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis shared this idea  ·  Sep 21, 2023

20. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sandeep H - Cogenesis supported this idea  ·  Sep 21, 2023