Settings and activity

64 results found

1. SNMP: MIB import instead of manual OID typing

   1,037 votes

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   28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Cesar Gonzalez supported this idea  ·  Aug 19, 2022

2. Password protect the Atera agent from end-user uninstalls

   1,618 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Cesar Gonzalez supported this idea  ·  Aug 19, 2022

3. Integration with Direct messages systems

   848 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Aug 19, 2022

4. Ticket dynamic fields / Snippets - More available fields, fields customization (consolidated)

   43 votes

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   20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Cesar Gonzalez commented  ·  Jul 1, 2022  ·  Edit…  ·  Delete…

   Please add this option to send a notificacion to customer with the resolution of the ticket.

   or something like Resolution Field.

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   Cesar Gonzalez commented  ·  Feb 23, 2022  ·  Edit…  ·  Delete…

   very very necesary this option!!!!

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   Cesar Gonzalez commented  ·  Feb 23, 2022  ·  Edit…  ·  Delete…

   Please the snipets are very very limited at this moment...

   please add the option to make possible in the email templates send a last technician note as snippet marked as "Resolution" or something like that

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   Cesar Gonzalez supported this idea  ·  Feb 23, 2022

5. Solution/Solved Tag in tickets + Solution Search

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Jul 1, 2022

6. Admin account without licence, licensing only for management.....

   140 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Jul 1, 2022

7. Improve adding Manual Time Entries

   218 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Jul 1, 2022

8. Ticket Checklist

   310 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Cesar Gonzalez supported this idea  ·  Jul 1, 2022

9. Ability to purchase just 1 license for Network Discovery

   169 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Cesar Gonzalez supported this idea  ·  Jul 1, 2022

10. Enable HTML Editor In the Quick Reply Templates

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cesar Gonzalez shared this idea  ·  Jul 1, 2022

11. Remote Connection Report

    162 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Apr 13, 2022

12. More Snippet Options

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Feb 23, 2022

13. Custom Fields in Email Templates

    5 votes

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    2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Cesar Gonzalez commented  ·  Feb 23, 2022  ·  Edit…  ·  Delete…

    please add the option to make possible in the email templates send a last technician note as snippet marked as "Resolution" or something like that

    Save Submitting...
    Cesar Gonzalez supported this idea  ·  Feb 23, 2022

14. API Report Custom Fields

    45 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez commented  ·  Feb 1, 2022  ·  Edit…  ·  Delete…

    Please add this feature

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    Cesar Gonzalez supported this idea  ·  Feb 1, 2022

15. Device slow to come back online after a reboot

    11 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Jan 4, 2022

16. Install agent on Synology, QNAP or Raspberry Pi

    373 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Jan 4, 2022

17. Acronis Integration in an existing Cloud Tenant

    70 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Jan 4, 2022

18. Scheduled Auditor Report - XLS format

    17 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez commented  ·  Jan 2, 2022  ·  Edit…  ·  Delete…

    Please Add this Feature

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    Cesar Gonzalez supported this idea  ·  Jan 2, 2022

19. Scheduled Reports emailed with csv/xlsx attachment

    7 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez commented  ·  Jan 2, 2022  ·  Edit…  ·  Delete…

    Please Add this Feature

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    Cesar Gonzalez supported this idea  ·  Jan 2, 2022

20. Filtered Timesheet Reports based on Custom Field Values

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Cesar Gonzalez supported this idea  ·  Dec 8, 2021