4693 results found
-
Archive or Anonymise Tickets
To have the ability to archive, delete or even anonymise tickets, say older than 1 year.
6 votes -
Change the timer back
Only a minor thing, but the new font being used for the ticket timer is just plain ugly. It cheapens the interface, its way bigger than it needs to be. Please change it back to the previous font.
1 vote -
Windows Old version alert
Hello,
Currently there are operating systems that are out of support (for example Windows 7), but many customers still keep this OS and when new devices are added we often don't see that they have these old OS.
It would be nice to have an alert which warns that they have this old OS.
Thank you!
3 votes -
role based control over scripts
We need to have different role options for techs who can Create scripts vs. techs who can run scripts. It would be even better to be able to restrict technicians from running certain scripts.
9 votes -
Master view for password manager
Want to have the option to see all the devices passwords in a single view under the customer\ site. I now need to go and see every device on its own.
6 votes -
Automatically assign ticket to a client
Automate a ticket to automatically be assigned to a client even though I receive notifications for all clients from the same email address (using automation, the name of the client is in the subject)
9 votes -
Ability to set the agent to run patches when the computer comes online
I would like a way to mark an offline agent/computer to run patches when it comes back online or have it run patches when it has been online for x minutes.
We have field users that are not online very often or are only online after hours and are not getting patched as they should.5 votes -
Carbonite Integration
Carbonite Integration
3 votes -
arguments
Have the option to have arguments as variables and/or the ability to add/change arguments on a per run basis without having to go to admin page and modifying the script
2 votes -
Atera to Slack channel integration for new tickets
Would be nice to have tickets fed in to slack channel when a new tickets is opened.
9 votes -
triller par rapport au correctif ex redemarage Gérer
Dans appareil je voudrais pouvoir triller par rapport au correctif exemple redémarrage Gérer etc...
du moins pouvoir sélectionner que les Appareils qui ont besoin de redémarrer! ou qui ont des correctifs a appliquer1 vote -
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
Please can you create a feature to generate a summary report of all combined reports. Customer wants view all issues but in summary form
1 vote -
Legacy OS Agent
Please provide an option for a legacy OS agent. even if that agent doesn't have all the capabilities of the current agent, it would be nice to have some limited features and monitoring for our Servers that are in a static configuration and cannot be upgraded.
3 votes -
Would like to be able to report user activity.
We have lots of remote employees and would like to know if they are exactly working. I would like to be able to report one a single user or compare the entire company.
7 votes -
Company Wide Policies
We have moved from Ninja to Atera and the difference in Policies is a bit disappointing.
With Ninja we could have company wide policies applied to "Servers" or "Workstations" and a Mac, Windows and Linux option.
However, we don't seem to have an option like that with Atera, instead we have to make sure to manually apply server polices to servers and workstation policies to workstations.
Each Policy would also give us the option to setup alerts and scheduled tasks/script which doesn't seem to be in Atera.
For example, we have a 2 main policies set for all servers. "Scheduled…
5 votes -
Remind Users to Leave Teir Devices On at Night On Patch Day
It would be useful to display a pop up on logged in users' devices reminding to leave their devices turned on, on the night you are pushing out your patches.
8 votes -
customise message sent after customer signs.
"Signature Attached" isn't all that helpful or meaningful to the customer - being able to provide a declaration - "I confirm that the work completed is to my satisfaction" for example would be much more helpful and meaningful.
7 votes -
Enhanced White Label Branding
- One is to incorporate a password on the agent so people cannot accidently or purposely shut down the agent or uninstall because they are not sure what it is!
- Expand the White Label branding so it also allows customizing or generically displaying the install program name and folder name, as well as in the Apps and Add Remove Program Files. Instead of “Atera” under Program Files or Program Files (x86), or the Apps and Add Remove Program files use something like “RmmAgent” or “MSPcompanynameagent” The reason is customers see the Atera program and decide they do not know…
89 votes -
File and directory monitoring
File and directory monitoring. The ability to monitor if a file was created,deleted or renamed in a specific directory and receive an alert.
9 votes -
patch approval notification
Great tool!!
But it is a lot of manual work to go and check if there are new patches postponed and waiting for review. It will be great to have any kind of notification- an email? alert? So we'll know we need to go there and check it out.1 vote
- Don't see your idea?