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5040 results found
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password delete customer
Please put password to delete Customer. It is dangerous even though already got confirmation to delete.
3 votes -
Highlight note at top of the device page
For Example: A customer has a device with a S.M.A.R.T problem and want to change it in a few weeks. So it would be nice, to add a note at the top, so other technicians are informed quickly.
3 votes -
Search
Global Search for serial numbers on Server/computer hardware components, i.e. Hard-Drives, Video Cards, TCP devices, etc.
2 votes -
Deeper Integration
I do wish we had some kind of info come into Atera with Acronis and Bitdefnder. As a MSP, we don't like to have too many different portals to get to vital information. But, we understand that sometimes that isn't possible. Also, this is more of a wish than anything. But, I would love to see some kind of API endpoint added for pulling Patch management profile information. We have a monthly schedule that we automate windows updates for our customers. I would like to be able to pull the date and customer assigned to that profile. This way I can send update notification emails based on that information without having a spreadsheet.
I do wish we had some kind of info come into Atera with Acronis and Bitdefnder. As a MSP, we don't like to have too many different portals to get to vital information. But, we understand that sometimes that isn't possible. Also, this is more of a wish than anything. But, I would love to see some kind of API endpoint added for pulling Patch management profile information. We have a monthly schedule that we automate windows updates for our customers. I would like to be able to pull the date and customer assigned to that profile. This way I…
26 votes -
Add J-son file to a script:
Add J-son file to a script: add a file when we do the installation scripts. The json file that needs to be in the same folder that needs to be in this executable. Instead of creating a script, there should be a way where you can upload a script and you should be able to include a json file.
1 vote -
Use devices as a Proxy
Use other devices as a proxy: Datto allows you to use a device as a proxy. I can then go on my computer and see their printers. Silently fix things.
1 vote -
Folder to be created automatically
Folder to be created automatically
1 vote -
Utility for cleaning Windows Temp files
Utility for cleaning Windows Temp files should be added in device options.
3 votes -
Need to create subfolders in main folders
For device management, we need the option to create subfolders in the main folders.
It will help to manage devices based on office locations.
7 votes -
Saved Script Variables
Ability to store script variable options and have these available as dropdown selection boxes instead of plain text boxes when running the script.
7 votes -
unlock accounts and change passwords from app
it would be great if the mobile app did more things like pulseways mobile app... the ability to unlock an account without having access to a laptop and having to login would be great
8 votes -
Startup Automation
The ability to run scripts or automation processes on system start or user login would be amazing. For example, running a script on a system to fix an issue that reoccurs on startup.
4 votes -
Do not alert for scheduled reboots
If an automation calls for a scheduled reboot, the alert system should not alert "machine status unknown" right away. In these instances, it should wait some time (like 20-30 minutes) before alerting. 99% of the time, no alert should occur. If updates fail or a server doesn't come back up after a reboot, an alert should occur since the 20-30 minutes have elapsed.
4 votes -
1 vote
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App Versioning Patch Management
Add a feature to manage app versions for updates/patch management. You should be able to choose what version level you want for a particular application. This way patch automation will automatically exclude the app if a new version is available.
1 vote -
https://www.reddit.com/r/atera/comments/130zjk6/anyone_in_the_community_having_issues_with_atera/
Hey, it shouldn´t be the opinion about Atera.
https://www.reddit.com/r/atera/comments/130zjk6/anyone_in_the_community_having_issues_with_atera/
you get worse and worse in Mac area. As you see in our account we only manage Macs.
1 vote -
Search for folder under the devices view
Search for folder under the devices view
1 vote -
IT Auotmation
Can we add a Minutes based trigger? If I can set rules and hours based possible to add minutes based?
1 vote -
AI utilization for troubleshooting
Is it possible if the user starts a support chat and AI replay accordingly to troubleshoot the issue by running predefined scripts authorized by administrators. For example, if the user says his computer is running slow, AI must check the hardware utilization and accordingly run the script to fix the issue. If the issue persists, it should connect the user to a technician.
1 vote -
Internet Bandwidth Speed Test
It would be great if there was a way to have the agent do a internet bandwidth speed test every 4 hours or something, or even a way to run one manually and have it display on the portal for the agent.
9 votes
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