Settings and activity

21 results found

1. Automatically close tickets upon resolved alerts

   78 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  May 13, 2024

2. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

3. Improved Billing

   278 votes

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   51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

4. Notify when device is back online

   308 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

5. Multi-Site Support

   297 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

6. RAID Monitoring for servers

   377 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

7. White label mobile app for your customers

   385 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

8. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

9. Mobile App Improvements

   737 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

10. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

11. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Cody Hammond supported this idea  ·  Apr 22, 2024

12. Atera Dark Mode

    1,754 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

13. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

14. Sorting Tickets by Last Response

    19 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024
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    Cody Hammond commented  ·  Apr 22, 2024  ·  Edit…  ·  Delete…

    Sorting of all sorts would be beneficial (i.e. sort by assigned technician)

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15. Password Manager

    310 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

16. Dark Mode

    303 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

17. Allow for customization of columns on ticketing screen

    336 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

18. Free Dashboard Account

    919 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

19. Email technician when they have been @ tagged on an internal note of a ticket

    322 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

20. MS Office Updates

    770 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024