Settings and activity

20 results found

1. Automatically close tickets upon resolved alerts

   81 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  May 13, 2024

2. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Cody Hammond supported this idea  ·  Apr 22, 2024

3. Improved Billing

   279 votes

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   52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

4. Notify when device is back online

   309 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

5. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

6. RAID Monitoring for servers

   378 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

7. White label mobile app for your customers

   387 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

8. Assign multiple technicians to a ticket

   404 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

9. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Cody Hammond supported this idea  ·  Apr 22, 2024

10. Improved Customized Dashboard

    1,561 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

11. Password protect the Atera agent from end-user uninstalls

    1,611 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Cody Hammond supported this idea  ·  Apr 22, 2024

12. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Cody Hammond supported this idea  ·  Apr 22, 2024

13. Sorting Tickets by Last Response

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024
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    Cody Hammond commented  ·  Apr 22, 2024  ·  Edit…  ·  Delete…

    Sorting of all sorts would be beneficial (i.e. sort by assigned technician)

    Save Submitting...

14. Password Manager

    314 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

15. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Cody Hammond supported this idea  ·  Apr 22, 2024

16. Allow for customization of columns on ticketing screen

    345 votes

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    42 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

17. Free Dashboard Account

    942 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

18. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cody Hammond supported this idea  ·  Apr 22, 2024

19. MS Office Updates

    774 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Cody Hammond supported this idea  ·  Apr 22, 2024

20. Ubiquiti Integration

    937 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Cody Hammond supported this idea  ·  Apr 22, 2024