Settings and activity
84 results found
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752 votes
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Sandeep H - Cogenesis
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34 votesSandeep H - Cogenesis
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343 votesSandeep H - Cogenesis
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355 votes
An error occurred while saving the comment Sandeep H - Cogenesis
commented
yes, too much white page. I can only see 7 tickets in one page. We are big team and we normally have 60-70 tickets. I'm part of the management team and so need to have a holistic view of the entire team.
Also, why there is no search in tickets. I know there is global search but maybe I just want to do a quick search in tickets only. specially when I'm doing cleanup of tickets during outage.
Sandeep H - Cogenesis
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302 votes
Hi,
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
Sandeep H - Cogenesis
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An error occurred while saving the comment Sandeep H - Cogenesis
commented
Yes, global search needs a lot of improvements but I hope that doesn't affect the performance. Things I would love to see
1. Search of custom fields. If we can't find them, they almost become useless.
2. Complex search with AND and OR options. -
815 votesSandeep H - Cogenesis
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37 votesSandeep H - Cogenesis
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175 votesSandeep H - Cogenesis
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321 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Sandeep H - Cogenesis
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174 votesSandeep H - Cogenesis
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29 votes
An error occurred while saving the comment Sandeep H - Cogenesis
commented
There is ability to select multiple customer at the same time and take action like delete.
Similarly there should be ability to select multiple contacts under a customer and take actions (delete or change the customer linked to that contact).
Sandeep H - Cogenesis
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8 votesSandeep H - Cogenesis
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33 votesSandeep H - Cogenesis
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411 votesSandeep H - Cogenesis
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192 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
You can also follow this in our Public Roadmap.
Best regards,
The Atera Team
Sandeep H - Cogenesis
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11 votesSandeep H - Cogenesis
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15 votesSandeep H - Cogenesis
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171 votes
An error occurred while saving the comment Sandeep H - Cogenesis
commented
Agree, price is toooooooo high. Either price needs to come down, or you allow to purchase for selected Users or charge per number of devices running Network discovery.
Sandeep H - Cogenesis
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163 votesSandeep H - Cogenesis
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668 votesSandeep H - Cogenesis
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App can be really handy for onsite guys. Few things that are missing
`1. No way to search for tickets. Can't just rely on filtering that too only by status. There should be more filter options.
2. Look like time entered towards the ticket from the app is counted towards Onsite time. This is great for us as but there is no way to enter the time manually. Only way to enter time is by starting and stopping timer.