Settings and activity

23 results found

1. Assign multiple technicians to a ticket

   414 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Norm Dashwood supported this idea  ·  Jul 12, 2022

2. White label mobile app for your customers

   391 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Jul 12, 2022

3. Integration with UniFi Cloud

   1,003 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Jul 12, 2022

4. Branded Login Screen for Technicians

   8 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Mar 11, 2022

5. Multi-Site Support

   411 votes

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   35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Mar 11, 2022

6. Ticket Checklist

   317 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Norm Dashwood supported this idea  ·  Mar 11, 2022

7. Password protect the Atera agent from end-user uninstalls

   1,623 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Norm Dashwood supported this idea  ·  Mar 11, 2022

8. Dark Mode

   1,918 votes

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   120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Norm Dashwood supported this idea  ·  Mar 11, 2022

9. SNMP: MIB import instead of manual OID typing

   1,039 votes

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   28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Norm Dashwood supported this idea  ·  Mar 11, 2022

10. Office 365 Integration

    1,590 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Mar 11, 2022

11. Veeam Backup Integration

    564 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

    Norm Dashwood supported this idea  ·  Nov 30, 2021

12. "Work from Home" Simultaneous Dual-Monitor Support

    235 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Norm Dashwood supported this idea  ·  Nov 30, 2021

13. Network Discovery: More opportunities

    117 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

14. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

15. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

16. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Norm Dashwood supported this idea  ·  Nov 30, 2021

17. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    813 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

18. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

19. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

20. Network Discovery: Security Audit

    976 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021