Settings and activity

27 results found

1. Display images and documents in the browser

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Norm Dashwood shared this idea  ·  Oct 7, 2022

2. Assign multiple technicians to a ticket

   392 votes

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   14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.

   
   

   Your feedback will be invaluable as we shape this feature to meet your needs and preferences.

   
   

   If you'd like to provide input on this feature, please schedule some time for a call using the link below:

   Schedule a call
   

   Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.

   
   

   All the best,

   Yakov

   Norm Dashwood supported this idea  ·  Jul 12, 2022

3. White label mobile app for your customers

   378 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Jul 12, 2022

4. Integration with UniFi Cloud

   954 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Norm Dashwood supported this idea  ·  Jul 12, 2022

5. Branded Login Screen for Technicians

   8 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Norm Dashwood supported this idea  ·  Mar 11, 2022

6. To be able to have a Customer, but create Sites rather than just folders for better management.

   3 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Mar 11, 2022

7. Multi-Site Support

   292 votes

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   Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Norm Dashwood supported this idea  ·  Mar 11, 2022

8. The ability to have several sites for one customer

   101 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Norm Dashwood supported this idea  ·  Mar 11, 2022

9. Ticket Checklist

   284 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Norm Dashwood supported this idea  ·  Mar 11, 2022

10. Password protect the Atera agent from end-user uninstalls

    1,581 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Norm Dashwood supported this idea  ·  Mar 11, 2022

11. Atera Dark Mode

    1,707 votes

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    Under Review  ·  97 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Mar 11, 2022

12. SNMP: MIB import instead of manual OID typing

    1,016 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Norm Dashwood supported this idea  ·  Mar 11, 2022

13. Office 365 Integration

    1,549 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Mar 11, 2022

14. open an attachment rather than having to download each time.

    137 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norm Dashwood supported this idea  ·  Nov 30, 2021

15. Veeam Backup Integration

    408 votes

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    15 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Norm Dashwood supported this idea  ·  Nov 30, 2021

16. "Work from Home" Simultaneous Dual-Monitor Support

    226 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Norm Dashwood supported this idea  ·  Nov 30, 2021

17. Network Discovery: More opportunities

    114 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

18. Complex rules for alerts generation

    176 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

19. Shared Threshold Library

    165 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Norm Dashwood supported this idea  ·  Nov 30, 2021

20. Ability to archive retired devices

    295 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Norm Dashwood supported this idea  ·  Nov 30, 2021