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  1. 158 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


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    Norm Dashwood commented  · 

    When users submit a ticket via email and they include an image, the ticket shows a link with image.jpeg attached. Clicking on it downloads the image. It would be nice if it just opened in the browser over top of the ticket, with an X to close it. Documents have the same challenge. Can you make it work more like how gmail handles attachments?

    Norm Dashwood supported this idea  · 
  2. 402 votes

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    Norm Dashwood supported this idea  · 
  3. 385 votes

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    Norm Dashwood supported this idea  · 
  4. 981 votes

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    Norm Dashwood supported this idea  · 
  5. 8 votes

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    Norm Dashwood supported this idea  · 
  6. 3 votes

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    Norm Dashwood supported this idea  · 
  7. 298 votes

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    Norm Dashwood supported this idea  · 
  8. 106 votes

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    Norm Dashwood supported this idea  · 
  9. 301 votes

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    Norm Dashwood supported this idea  · 
  10. 1,610 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Norm Dashwood supported this idea  · 
  11. 1,758 votes

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    Norm Dashwood supported this idea  · 
  12. 1,029 votes

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    Norm Dashwood supported this idea  · 
  13. 1,574 votes

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    Norm Dashwood supported this idea  · 
  14. 424 votes

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    Norm Dashwood supported this idea  · 
  15. 231 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Norm Dashwood supported this idea  · 
  16. 117 votes

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    Norm Dashwood supported this idea  · 
  17. 179 votes

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    Norm Dashwood supported this idea  · 
  18. 167 votes

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    Norm Dashwood supported this idea  · 
  19. 309 votes

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    Norm Dashwood supported this idea  · 
  20. 519 votes

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    Norm Dashwood supported this idea  · 
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