Settings and activity

57 results found

1. WFH enabled devices on Invoices

   35 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

2. Notification to customer/client about ongoing connection

   60 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

3. Automation based on technician reply

   39 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

4. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

5. Add ability to remove technicians

   129 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

6. Add a report for the last 10 users to log on to a machine and the login time

   75 votes

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   3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

7. Show Idle Devices

   55 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

8. Warranty Information Collection

   520 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

9. Password History

   132 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Bjorn Richter supported this idea  ·  Sep 3, 2021

10. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

11. Remote Connection Report

    160 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

12. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

13. White label agent name

    162 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

14. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

15. SaaS Licenses Management

    50 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

16. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

17. "Work from Home" Simultaneous Dual-Monitor Support

    232 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Bjorn Richter supported this idea  ·  Sep 3, 2021

18. Merge Agents

    168 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Bjorn Richter supported this idea  ·  Sep 3, 2021

19. Ability to archive retired devices

    310 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Bjorn Richter supported this idea  ·  Sep 3, 2021

20. Attendance System for remote workers

    80 votes

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    2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Bjorn Richter supported this idea  ·  Sep 3, 2021