Settings and activity

36 results found

1. Battery Health Report

   269 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Spencer Chandler supported this idea  ·  Mar 2, 2023

2. Allow More White Label Options

   435 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Spencer Chandler supported this idea  ·  Mar 2, 2023

3. Alert when agent uninstalled

   1,474 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Spencer Chandler supported this idea  ·  Mar 2, 2023

4. Office 365 Integration

   1,566 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Spencer Chandler commented  ·  Jul 6, 2022  ·  Edit…  ·  Delete…

   Pull client license info and automatically add to a ticket (or create a new one), effectively automating billing.

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   Spencer Chandler supported this idea  ·  Mar 31, 2022

5. Atera End-User License

   161 votes

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   Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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6. Warranty Information Collection

   511 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

7. Send system information with Helpdesk Agent support tickets

   268 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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8. "Work from Home" Simultaneous Dual-Monitor Support

   227 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Spencer Chandler supported this idea  ·  Mar 31, 2022

9. Ability to archive retired devices

   304 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Spencer Chandler supported this idea  ·  Mar 31, 2022

10. RAID Monitoring for servers

    376 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Spencer Chandler supported this idea  ·  Mar 31, 2022

11. Mobile App Improvements

    730 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Spencer Chandler supported this idea  ·  Mar 31, 2022

12. Documentation Management

    1,245 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Spencer Chandler supported this idea  ·  Mar 31, 2022

13. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Spencer Chandler supported this idea  ·  Mar 31, 2022

14. Free Dashboard Account

    912 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Spencer Chandler supported this idea  ·  Mar 31, 2022

15. Pax 8 Integration

    61 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Spencer Chandler commented  ·  Mar 31, 2022  ·  Edit…  ·  Delete…

    This would be huge for us! We would really like to see this one take off!

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    Spencer Chandler supported this idea  ·  Mar 31, 2022

16. Allow for customization of columns on ticketing screen

    331 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Spencer Chandler supported this idea  ·  Jan 12, 2022

17. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Spencer Chandler supported this idea  ·  Jan 12, 2022
    An error occurred while saving the comment
    Spencer Chandler commented  ·  Jan 3, 2022  ·  Edit…  ·  Delete…

    We could really use this as well! Great idea!

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18. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Spencer Chandler supported this idea  ·  Jan 3, 2022

19. Manage Acronis backups from within Atera

    111 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Spencer Chandler supported this idea  ·  Jan 3, 2022

20. Allow Acronis backup contracts for client billing

    28 votes

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    1 comment  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Spencer Chandler commented  ·  Jan 3, 2022  ·  Edit…  ·  Delete…

    This would be an awesome feature, it's really the only reason we don't use Acronis.

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    Spencer Chandler supported this idea  ·  Jan 3, 2022