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212 results found

  1. Install agent activity on activity log

    8 votes

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  2. Have a button to copy the username, not just the password. and have a built-in password creator

    5 votes

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  3. I would like to ability to assign different ticket field data (Ticket field Templates) to different customer or an away to assign any custom field to a particular customer's customer portal.

    IE. Customer A doesn't need the same data fields as customer B. As simply as customer B only uses Macs, so removing all the fields with Window's related data.

    4 votes

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  4. Long story short: Add "Company Name" to the list of classification options during Azure AD Synchronization Setup

    JUSTIFICATION

    When trying to use the "Import Setup" step of the Azure AD sync, only "Office" and "Department" are listed as options for identifying which Site to add the users to. In our business case I'm over IT for 6 separate operating entities under one umbrella company (each daughter company has its own set of offices and departments so using either of these fields would get messy fast). On top of this, all of our companies work together to some extent, so we…

    1 vote

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  5. Sign in to multiple accounts in same browser and switch between them with ease and avoid logging in and out all the time or opening incognito windows to sign in multiple accounts. As we have more than one atera account we are managing this option will really make our lives easier.

    1 vote

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  6. Snmp threshold on existing Monitored OIDs is currently not editable. Meaning that I have to delete and add OID again to set a new threshold when something is changing (e.g. Ram, CPU, Diskspace)

    7 votes

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  7. Password manager within Atera that we can export and provide to customers when needed. Something easy, clean.

    154 votes

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  8. It would be nice to create rules or filters for folders to auto-populate devices within the folders. A lot of times customers have many locations, and being able to auto-populate devices under a specific folder would be a welcome change. Some Criteria idea's that would be helpful for my team:

    Subnet Range
    Device Type
    WAN IP Address (The most useful for my team)
    Device Type (Server, Workstation)
    Device OS
    CPU Type
    Hardware Vendor

    In addition, allowing IT Automations and reports to run against Customer folders would would solve a lot of requests.

    Integration with IT Glue to sync over the…

    7 votes

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  9. Instead of having to pull all invoices/tickets with each call, it would be great to be able to specify an invoice/ticket date or even better, specifying two dates and get all invoices between those two dates.

    1 vote

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  10. Instead of having to pull all invoices/tickets with each call, it would be great to be able to specify an invoice/ticket date or even better, specifying two dates and get all invoices between those two dates.

    1 vote

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  11. MFA: give the option to choose when the MFA is required. everyday, every 3 days, once a week.

    1 vote

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  12. API bitlocker calls

    2 votes

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  13. If my access to limited to X amount of customers, I shouldn't be able to create customers that I don't have access to.

    2 votes

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  14. These link generates a list of installed Software.
    https://app.atera.com/new/reports/template/software-inventory
    It is possible to get these list per API

    42 votes

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  15. API calls to be able to update the update the data of an agent (PUT/PATCH)

    2 votes

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  16. API ability for end-customers: option to allow API access of customers. It would be useful for some of our clients.

    2 votes

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  17. Greatly improve search bar engine and search results to provide better experience throught the webapp

    295 votes

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  18. Do you use Atera to monitor multiple offices or sites? What can we do to tailor Atera to your needs? Give us your full wish list. Don't hold back

    298 votes

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  19. The option to have a central signature where you can put variables like %AGENTNAME%, %EMAILADDRESS%, %FUNCTION% and the like. That way we don't have to update the signatures manually for every employee, but centrally change it.

    8 votes

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  20. Being able to create a new contact from the assets flow so if I started to work on an asset and then realize I don't have a contact, I don't have to go out of the flow.

    3 votes

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