Asset Bar code

As a workaround for this, I'm using powershell to generate an AD-Computer report that shows when computers were added to AD, which is serving a similar purpose to get a fair estimate on the age of a computer. Of course, warranty durations aren't necessarily consistent and it would be helpful to know warranty statuses.
I may create a separate idea, but adding some AD values to Atera like Object>Created and Modified could be helpful.

AD Computer Created - Script reference:
https://stackoverflow.com/questions/69106068/get-all-ad-computers-created-after-a-certain-date

The search bar within Assets only works to search based on the fields visible on the Assets page, such as Name Values, Asset Type, Folder, User at the moment.
It should also work with other custom fields too (For example Serial number, Warranty End date etc....

How nice would be if Atera will fix the search Feature and will expand the search filter to all others fields too under Assets section.

I also contacted Atera support team and they confirmed about this issue and suggested me to vote here.

Barcode scanning funcionaltiy to quickly import assets to the system

Is there an update on this?

allow a device to be update via a dell api to see warranty status, build dates, age and retirement solutions.

It would be nice if we had the ability to generate a label report from a ticket. This would be useful to label customer items that have been returned to the workshop for repair so we don't loose track of who owns each item.

Ideally the report would list the customer contact information, ticket description and have a QR code that takes you directly to the ticket when scanned.

We are using Atera for an internal IT team not an MSP, but when we buy things from vendors it would be very helpful to be able to Create/Track/Relate POs for these items. Ideally some things to include would be:

Order Information:
PO Number - Auto Number with option to set starting number
Status (Open, Canceled, Partially Received, Received)
Date Ordered
Date Required
Date Received/Closed
Payment Terms - Selectable from List or Add New To List

Requestor Information - Selectable from Users
Requestor Name
Email
Phone
Department
Location

Vendor Information - Selectable from List or Add New To List
Vendor
Address
Contact
Phone
E-mail Address

Shipping and Billing Information - Selectable from List or Add New To List
Ship To Location
Bill To Location

Sub Total (Calculated)
Shipping
Tax Rate
Sales Tax (Calculated)
Total Cost

Purchase Item:
Product Name - Selectable from List or Add New To List of "Master Items"
"Master Items Fields" - Product Name, Manufacturer, Product Type (Selectable from List or Add New To List), Part Number, Version, Vendor (Same List As PO Vendor List), Price, Warranty, Support, Maintenance Vendor, Contact, Comments, Taxable (Yes/No)
Order Information:
Quantity Ordered
Price
Total Cost
Check Box for Taxable
Receiving Information - Quantity Received If Partial

Ticket:
Can be associated/linked with a ticket

Attachments:

Purchase Order Details:
Date
Technician

The ability to see warranty information on devices.

This! I've been looking for ways to implement this into Atera, if at all possible for 3rd party contracts (software, hardware, warranties, etc.). Right now, doesn't seem feasible.

Ideally, you would input your 3rd party contract information for whichever customer base (basic info, or detailed, your preference) with start dates and end dates.

- include option to set a reminder date to process renewals (or necessary cancellations)
- Dollar amounts for budget planning
- ASSET MANAGEMENT....
- Overall improve tracking of all your software, hardware, warranties, ISP invoices, SaaS, etc. !

Too many times I've seen stuff like this slip through the cracks at various clients, simply because of poor tracking. Next thing you know, you're less than 30 days out with a critical invoice to be processed, and sometimes the finance team just isn't on the same page when processing a payment.

Atera, you NEED to implement this. Not just for MSPs, but for the customers that are supported by your platform as well!

Telecom, cellular, and ISP contracts
Printer leases
Domain registrations

Reports could help budget planning
Renewal reminders

Also it would be nice to create automation to trigger ticket creation when warranty is going to expire in 90,60 & 30 days.

I am currently researching an asset tracker to purchase but would love either an integration option with Atera or a built in one. There is another Asset Management feature request that is asking for pretty much the same as this. They both have 20+ votes. Together, that makes 40+!

there is a already a sync to scalepad (ex. warrantymaster) but it is only one way. why not getting back the warranty end date and fill a field. "integration" does mean "sync" in both directions to me an not one way...

Use device serial number to lookup warranty end date from manufacturer.

To have a contract management for local IT support to maintain the Maintenance Agreement/Warranty for various application/hardware

Certainly Dell offer an API to get this information and I bet HP and others do too so it should be easy for this to be implemented.

I realise Atera integrates with ScalePad but it's expensive to just get warranty information and it works by ScalePad pulling data from Atera whereas I want to view the Warranty information within Atera !

It would significantly help customers if the system was able to print Asset Tag Labels, including a QR code that if scanned it opens a new ticket for that asset, under the associated user.

Since the Atera Agent already collects the Service Tag or Serial number it would be great if it could potentially record warranty information and/or display that on the device screen and incorporate that into the Audit report.