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14 results found

  1. Alert when agent uninstalled

    1,449 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  2. Assign multiple technicians to a ticket

    392 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Kamil Czyzewski supported this idea  · 

  3. SNMP: MIB import instead of manual OID typing

    1,016 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  4. Mobile Device Management

    2,264 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Kamil Czyzewski supported this idea  · 

  5. Multi-Site Support

    292 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  6. Atera Dark Mode

    1,711 votes

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    Under Review  ·  97 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  7. Warranty Information Collection

    503 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Kamil Czyzewski commented  · 

    Also it would be nice to create automation to trigger ticket creation when warranty is going to expire in 90,60 & 30 days.

    Kamil Czyzewski supported this idea  · 

  8. More overview on the device page.

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  9. The ability to have several sites for one customer

    102 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kamil Czyzewski supported this idea  · 

  10. Projects Pane

    50 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kamil Czyzewski supported this idea  · 

  11. Project Management Tool

    131 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kamil Czyzewski supported this idea  · 

  12. Documentation Management

    1,237 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  13. Improved Customized Dashboard

    1,546 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Kamil Czyzewski supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,583 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Kamil Czyzewski supported this idea  ·