Settings and activity

24 results found

1. Ticket Checklist

   320 votes

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   23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Kim Clark supported this idea  ·  Nov 18, 2025

2. Licences renewal management for 3rd party softwares

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Nov 18, 2025

3. Emails to other than the requester

   70 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

4. Create & Due Dates for Tickets

   18 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

5. Schedule existing tickets

   200 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

6. Bulk move to Folder

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 18, 2024

7. Edit Ticket Notes

   298 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 11, 2024

8. CPU/GPU/RAM/Storage Temperature in Metrics

   156 votes

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   24 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

9. Celsius to Fahrenheit for alert thresholds

   12 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

10. Mobile app start in tickets screen

    6 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark shared this idea  ·  Apr 3, 2024

11. Mobile Number Shown Under Contact Details Under Tickets

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 29, 2024

12. Mobile App ticket assignment

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 29, 2024

13. Customize Satisfaction survey

    66 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 22, 2024

14. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

15. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

16. White label mobile app for your customers

    394 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

17. Order in which Knowledge Base Categories are displayed in the Customer Portal

    8 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

18. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024

19. Device Import for onboarding new customers

    3 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024

20. Batch import SNMP (and HTTP, etc.) devices via a .CSV

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024