Settings and activity

27 results found

1. Allow removal and edition of comments inside tickets

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

2. Emails to other than the requester

   56 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

3. Create & Due Dates for Tickets

   17 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

4. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

5. Have the ability to link or print QR asset tags

   9 votes

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   0 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Mar 4, 2025

6. Bulk move to Folder

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 18, 2024

7. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 11, 2024

8. Please add the ability for the alerts to display Fahrenheit temperature in addition to or inplace of Celsius.

   10 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

9. Celsius to Fahrenheit for alert thresholds

   12 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

10. Mobile app start in tickets screen

    6 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark shared this idea  ·  Apr 3, 2024

11. Mobile Number Shown Under Contact Details Under Tickets

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 29, 2024

12. Mobile App ticket assignment

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 29, 2024

13. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 22, 2024

14. Service Desk - Make the Add Ticket Button More Accessible

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Kim Clark shared this idea  ·  Mar 20, 2024

15. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

16. Annouments Board in Customer Portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

17. White label mobile app for your customers

    388 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

18. Order in which Knowledge Base Categories are displayed in the Customer Portal

    8 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

19. Customize customer portal

    31 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

20. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024