Settings and activity

22 results found

1. Bulk move to Folder

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 18, 2024

2. Edit Ticket Notes

   238 votes

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   24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Kim Clark supported this idea  ·  Apr 11, 2024

3. Please add the ability for the alerts to display Fahrenheit temperature in addition to or inplace of Celsius.

   9 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

4. Celsius to Fahrenheit for alert thresholds

   12 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

5. Mobile app start in tickets screen

   4 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Kim Clark shared this idea  ·  Apr 3, 2024

6. Mobile Number Shown Under Contact Details Under Tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Mar 29, 2024

7. Mobile App ticket assignment

   10 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Mar 29, 2024

8. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Kim Clark supported this idea  ·  Mar 22, 2024

9. Service Desk - Make the Add Ticket Button More Accessible

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Kim Clark shared this idea  ·  Mar 20, 2024

10. Allow More White Label Options

    434 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

11. Annouments Board in Customer Portal

    29 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kim Clark supported this idea  ·  Mar 20, 2024

12. White label mobile app for your customers

    378 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

13. Order in which Knowledge Base Categories are displayed in the Customer Portal

    7 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

14. Customize customer portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

15. Devices Tab

    99 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kim Clark supported this idea  ·  Mar 12, 2024

16. Device Import for onboarding new customers

    3 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024

17. Batch import SNMP (and HTTP, etc.) devices via a .CSV

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024

18. Device import of generic devices

    19 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Kim Clark supported this idea  ·  Mar 12, 2024

19. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    11 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Kim Clark shared this idea  ·  Jan 22, 2024

20. Change management

    156 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Jan 22, 2024