Settings and activity

25 results found

1. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Kim Clark supported this idea  ·  Nov 18, 2025

2. Licences renewal management for 3rd party softwares

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Nov 18, 2025

3. Allow removal and edition of comments inside tickets

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

4. Emails to other than the requester

   61 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

5. Create & Due Dates for Tickets

   17 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

6. REASSIGNING CREATED TICKETS TO SCHEDULED TICKETS

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 3, 2025

7. Bulk move to Folder

   5 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 18, 2024

8. Edit Ticket Notes

   250 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 11, 2024

9. Please add the ability for the alerts to display Fahrenheit temperature in addition to or inplace of Celsius.

   10 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Kim Clark supported this idea  ·  Apr 4, 2024

10. Celsius to Fahrenheit for alert thresholds

    12 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Apr 4, 2024

11. Mobile app start in tickets screen

    6 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark shared this idea  ·  Apr 3, 2024

12. Mobile Number Shown Under Contact Details Under Tickets

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 29, 2024

13. Mobile App ticket assignment

    12 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 29, 2024

14. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 22, 2024

15. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

16. Customer Portal / Service portal suggested improvements (consolidated)

    161 votes

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    25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

17. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

18. Order in which Knowledge Base Categories are displayed in the Customer Portal

    8 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 20, 2024

19. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024

20. Device Import for onboarding new customers

    3 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Kim Clark supported this idea  ·  Mar 12, 2024