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End-User Single Sign On to Atera portal (SSO)

Single sign on (SSO) is something that we are really looking for in our PSA/RMM. Primarily Azure AD but supporting other SSO and Identity providers would be ideal.

For our organization, SSO is important because we have significant investments baked into ensuring our identities and credentials are properly managed. It would be great to extend that capability to Atera.

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Justin Smith shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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Under Review  ·  AdminProduct Team (Product Team, Atera) responded  · 

Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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  • admin nr commented  ·   ·  Flag as inappropriate

    Azure AD / SAML SSO Integration for Admin's would be a huge benefit especially as MSP's grow. It feeds directly in to their already setup authentication policies and is much easier to audit and disable leavers with one click.

  • Adam Stadnick commented  ·   ·  Flag as inappropriate

    Lack of SAML auth is the only real reason we haven't purchased Atera yet. This would be a massive step backwards for us as our current solution already has it, so we'd have to retrain 400 users to use individual passwords.... not gonna happen in our company.

  • Mirsad Gusic commented  ·   ·  Flag as inappropriate

    Importing contacts from Azure works, so next step should be Single Sign On, for all contacts (users of customer portal)

  • Brian Conley commented  ·   ·  Flag as inappropriate

    Please add Azure AD integration. We want our users to be able to sign into Atera to submit tickets using their AD credentials.

  • Jason Cronje commented  ·   ·  Flag as inappropriate

    Not sure why this is even a question! The integrated 2FA is clunky and painful. Every other RMM platform I know of has SSO... let's join the 21st-century Atera!