Settings and activity

11 results found

1. Tickets with same subject alert goes into one ticket

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Pavel Chmelar supported this idea  ·  Nov 13, 2022

2. keyboard shortcut

   3 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar shared this idea  ·  Jun 28, 2022

3. colour tickets priority

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar shared this idea  ·  Jun 2, 2022

4. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar supported this idea  ·  May 19, 2022

5. Schedule existing tickets

   173 votes

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   18 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar supported this idea  ·  May 19, 2022

6. display ticket number in page title

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar shared this idea  ·  Apr 10, 2022

7. Edit Ticket Notes

   247 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar supported this idea  ·  Apr 5, 2022

8. IT Automation profile inheritance

   5 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Pavel Chmelar shared this idea  ·  Feb 10, 2022

9. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   28 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Pavel Chmelar commented  ·  Nov 15, 2021  ·  Edit…  ·  Delete…

   I agree, the notifications for tickets need a bit more love. Currently, technician cannot get an update on any internal notes left.

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   Pavel Chmelar supported this idea  ·  Nov 15, 2021

10. Automated rules based on Criteria

    39 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Pavel Chmelar supported this idea  ·  Oct 5, 2021

11. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Pavel Chmelar supported this idea  ·  Sep 27, 2021