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- Ideas and Feedback 4,797 ideas

keyboard shortcut

CTRL+ENTER to send response on the ticket
+ other keyboard shortcuts to navigate faster within the system

3 votes

Pavel Chmelar shared this idea · Jun 28, 2022 · Report… · Admin →

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Support AZYLIS commented · February 2, 2024 5:04 AM · Report

It will be perfect to be able to configure our shortcut directly to the agent Helpdesk!

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Chris Rickard commented · September 10, 2022 9:21 AM · Report

YES THIS! Soooo simple (well in Windoze in any case) but please please please - can we have CTRL+ENTER and ALT+S to send replies to tickets, just like dear old Outlook!! It'd be amazing!

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