Settings and activity

11 results found

1. Ability for End User to Run Scripts from Helpdesk Agent

   37 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Jessy Allen supported this idea  ·  January 11, 2024

2. Add last reboot time as threshold

   604 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jessy Allen supported this idea  ·  December 27, 2023

3. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   161 votes

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   26 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Jessy Allen supported this idea  ·  December 13, 2023

4. Ability to assign a contact to multiple devices for work from home

   157 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Jessy Allen supported this idea  ·  December 13, 2023

5. create contact and assign multiple devices to that contact

   33 votes

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Jessy Allen supported this idea  ·  December 13, 2023

6. Multiple devices

   14 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jessy Allen supported this idea  ·  December 13, 2023

7. assign multiple email addresses to one contact

   7 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jessy Allen supported this idea  ·  December 06, 2023

8. Merge contacts

   11 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Jessy Allen supported this idea  ·  December 06, 2023

9. Email Alias Support

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Jessy Allen shared this idea  ·  December 06, 2023

10. View multiple screens on Splashtop at the same time.

    634 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jessy Allen supported this idea  ·  December 05, 2023

11. Office 365 Integration

    1,498 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jessy Allen supported this idea  ·  December 05, 2023