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8 results found

  1. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Jessy Allen supported this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jessy Allen supported this idea  · 

  3. Ability to assign a contact to multiple devices for work from home

    173 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Jessy Allen supported this idea  · 

  4. Multiple devices per contact

    140 votes

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    20 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.


    Best regards,

    The Atera Team



    Jessy Allen supported this idea  · 

  5. assign multiple email addresses to one contact

    10 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jessy Allen supported this idea  · 

  6. Merge contacts

    14 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Jessy Allen supported this idea  · 

  7. Email Alias Support

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Jessy Allen shared this idea  · 

  8. Office 365 Integration

    1,585 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Jessy Allen supported this idea  ·