Settings and activity

76 results found

1. Pasword Management Solution

   31 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

2. Change management

   161 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

3. Documentation Management

   1,250 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

4. Connect project management app such as Monday.

   3 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

5. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

6. Project Management

   16 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

7. Dark Mode

   306 votes

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   10 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

8. custom fields

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 1, 2025

9. Add custom "Types" to use for tickets

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 1, 2025

10. Custom Ticket Types

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Richard Gericke commented  ·  May 1, 2025  ·  Edit…  ·  Delete…

    We categorize our ticket types beyond incident, service request, problem, and change. We also have Project & Maintenance as types and being able to add custom types is critical if we were to move to Atera as our ticketing system.

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    Richard Gericke supported this idea  ·  May 1, 2025

11. Registry Editor Enhancements

    8 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Apr 15, 2024

12. On-Call System Integration

    1 vote

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Richard Gericke shared this idea  ·  Feb 16, 2024

13. Billing User License

    10 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

14. Free Account User for Admin Purposes

    31 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

15. Fortinet Integration

    67 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

16. meraki

    12 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

17. Meraki integration

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

18. 1Password Integration

    67 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

19. Microsoft Licensing integration

    190 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

20. Synology Active Backup Monitoring

    391 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024