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  1. 2,293 votes

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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Richard Gericke supported this idea  · 
  2. 36 votes

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    Richard Gericke supported this idea  · 
  3. 23 votes

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    Richard Gericke supported this idea  · 
  4. 7 votes

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    Richard Gericke supported this idea  · 
  5. 65 votes

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    Richard Gericke supported this idea  · 
  6. 1 vote

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    Richard Gericke shared this idea  · 
  7. 107 votes

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    Richard Gericke supported this idea  · 
  8. 32 votes

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    Richard Gericke supported this idea  · 
  9. 161 votes

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    Richard Gericke supported this idea  · 
  10. 1,251 votes

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    Richard Gericke supported this idea  · 
  11. 3 votes

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    Richard Gericke supported this idea  · 
  12. 138 votes

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    Richard Gericke supported this idea  · 
  13. 16 votes

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    Richard Gericke supported this idea  · 
  14. 1,885 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Richard Gericke supported this idea  · 
  15. 7 votes

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    Richard Gericke supported this idea  · 
  16. 8 votes

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    Richard Gericke supported this idea  · 
  17. 8 votes

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    Richard Gericke commented  · 

    We categorize our ticket types beyond incident, service request, problem, and change. We also have Project & Maintenance as types and being able to add custom types is critical if we were to move to Atera as our ticketing system.

    Richard Gericke supported this idea  · 
  18. 8 votes

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    Richard Gericke supported this idea  · 
  19. 1 vote

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    Richard Gericke shared this idea  · 
  20. 10 votes

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    Richard Gericke supported this idea  · 
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