Settings and activity

76 results found

1. Pasword Management Solution

   31 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

2. Change management

   160 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

3. Documentation Management

   1,248 votes

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   Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

4. Connect project management app such as Monday.

   3 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

5. Project Management Tool

   137 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Richard Gericke supported this idea  ·  May 20, 2025

6. Project Management

   15 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

7. Dark Mode

   283 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 20, 2025

8. custom fields

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 1, 2025

9. Add custom "Types" to use for tickets

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Richard Gericke supported this idea  ·  May 1, 2025

10. Custom Ticket Types

    8 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Richard Gericke commented  ·  May 1, 2025  ·  Edit…  ·  Delete…

    We categorize our ticket types beyond incident, service request, problem, and change. We also have Project & Maintenance as types and being able to add custom types is critical if we were to move to Atera as our ticketing system.

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    Richard Gericke supported this idea  ·  May 1, 2025

11. Registry Editor Enhancements

    8 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Apr 15, 2024

12. On-Call System Integration

    1 vote

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Richard Gericke shared this idea  ·  Feb 16, 2024

13. Billing User License

    10 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

14. Free Account User for Admin Purposes

    31 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

15. Fortinet Integration

    66 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Richard Gericke supported this idea  ·  Feb 16, 2024

16. meraki

    12 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

17. Meraki integration

    95 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

18. 1Password Integration

    67 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Richard Gericke supported this idea  ·  Feb 16, 2024

19. Microsoft Licensing integration

    188 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024

20. Synology Active Backup Monitoring

    388 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Richard Gericke supported this idea  ·  Feb 16, 2024