266 results found
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374 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Notify when device is back online
If availability monitoring is enabled for a device, Atera sends alerts when that device goes offline. However, it would be very useful if it would also send a notification when the device is back online (after a reboot for example). This is a basic feature and a must-have in my opinion.
297 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Complex rules for alerts generation
Set your alert rules using logical operators like and/or
176 votes -
Alert when an agent comes back online
When a device goes offline I can set a notification while I can't receive anything when it comes back online.
This would be very useful on servers.107 votes -
Better alerts for newly installed programs
Get an alert for newly installed programs not based on the events that are built in which give you alerts if programs updates.
92 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Alert statuses and repetitive reminders
Alerts, should be repetitive if someone is down. Currently you get ONE alert if something is down (servers, network equipment, etc....not desktops). There should be a repeating alarm (every 10 / 15 / X minutes) so that it is AWARE and RESOLVED. This is BASIC stuff for a RMM.
Also, you should have an alert that if something was DOWN, that it came back UP. Again, BASIC stuff in a RMM.
71 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Automatically close Alert tickets when resolved
Would be really helpful to have alert tickets automatically close when the alert is resolved
For example Machine status unknown ticket closes when machine is back online!66 votes -
Change Threshold profiles to use a Parent/Child relationship model
It would be nice if threshold profiles were overhauled to use a system that uses a default parent profile and then you just create child profiles that contain deviations from the parent profile, for example, say for example we decide that on most devices we want to change the space alert from 90% to 95%, at the moment you have to go through and update every single profile that you have created.
What would be nicer is if that all additional profiles inherited the settings in the parent profile and then you just tweak anything that you want to disable…
66 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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A smarter way to monitor temperature
One of the most important features of any RMM solution is the monitoring of hardware. Specifically, temperature of the motherboard, CPU and DISK. Atera has that capability right now and thresholds are fully customizable. But different hardware has different thresholds.
Within the Intel lineup, there are different thresholds for the i3, i5 and i7. And even within the same processor family, there are different thresholds for different generations.
Having one conservative threshold generates a lot of false alerts. And going the other way is risky. Creating different thresholds for different processor types and generations becomes a management nightmare giving that…
62 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Customize emails for alerts
Add the ability to customize the email subject and body for an alert.
Now it has a very general subjects hard to skip through emails.
56 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Add event details for failed logins
When an alert comes in from a failed login, it would be great if the alert can show the events details so I don't have to go searching through the event viewer.
47 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Auto resolve eventlog alerts
I would be nice, to set a rule to eventlog alerts, that if the event doesnt occour again in X minutes, then the alert is resolved automatically.
Or make an option to resolve the alert based on later events.
44 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Software install/uninstall email alert
You currently have an alert for software newly installed or uninstalled but only generates information events in the event viewer.
Please add an option for an email notification. This is really important to be able to monitor all software changes on end devices and as you already have the alerts it should be an easy implementation.36 votes -
possibility of setting different thresholds for volumes on the same server for example
example:
i have a server with 3 different volumes
c: Total size 80 GB
f: total size 10 GB
g: total size 3 TBi would like to set 3 different Thresholds for this 3 differents volumes
c: warning when disk space is less 10 GB and critical when disk space is less 5 GB
f: warning when disk space is less 2 GB and critical when disk space is less 1 GB
g: warning when disk space is less 20 GB and critical when disk space is less 10 GBnow is possible to set only 1 Threshold for…
34 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Event Monitoring Improvement
I would very much like a lot of improvement when monitoring Windows event logs. I don't want to specify an event source -OR- event ID. I need to specify the log, source, -AND- the ID.
The very few prebuilt Atera event monitors have the ability to notify based on frequency. At the very least I would like to change that frequency, but it would be extremely helpful if we could specify a frequency like that when building a custom monitor.
I also want to monitor events based on their criticality but not have that set the criticality of the alert…
31 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Alerts for new software installation
I would like to have a feature, wherein if any users install software without informing IT support, alert is generated and send to admin.
This is required since we observed some software's like Adobe can be installed even without administrator rights.
29 votes -
Warnings about renewing certificates
Warning / Alert about Certificates on Webservers / (Exchange for Example) that are due to renew in a chosen time interval.
29 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Availability Monitoring (Customer wide)
Change to Availability Monitoring to become part of Alert Threshholds so that they be used customer/account wide easier
Alternatively: an API method to set it enabled/disabled,
or a param to use using install to automatically add agent to account and set Availability Monitoring to enabled per default for the device.26 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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25 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Atera App Alerts for Antivirus
Send Bitdefender, Webroot, Etc, Antivirus alerts to the Atera app. If a device is infect, we need to know about it.
24 votes
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