130 results found
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Better suggestions for Ideas
When using ideas and feedback, the suggestion match is far too broad. We can be presented with 100+ suggestions, most of which are unrelated to what we're suggesting. It seems to match on individual words so including for example "software" in the suggestion gives us every other suggestion that includes "software".
We're all busy and don't have the time to check every suggestion for something similar, hence end up posting it as new. A better matching algorithm would reduce duplications keeping future suggestions more succinct.
1 vote -
Technician Load Graph
We would like to add a graph to the Dashboard showing how many Active Tickets each Technician has. This would allow us to identify busy technicians and re-allocate load to quieter technicians.
11 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Dashboard clock for how many hours logged on tickets
Would like a timer or clock on dashboard to show how many hours logged on tickets for technicians.
2 votes -
It would be nice to go backup with one click to a relations folder when you are in an agent in the console.
It would be nice to go back in one click to a relations folder when you are in an agent in the console. It is possible now to go back to the Customer main folder, but not possible to go to a subfolder (like workstations, server, or laptop relations folder) from within the agent.
2 votes -
weather radar
An option to add (perhaps in place of the default map) a live weather radar map, to assist in tracking severe weather events that could impact performance or status at a customer site.
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Single company, single technician, simplified dashboard
Have a toggle for a simplified interface, where small businesses with 20-30 computers, that are running DesktopOps in-house with 1 part time person with limited RMM knowledge, have an easier navigation experience.
5 votes -
Top area should show top 5 Customers and Top 10 Devices the Tech often works on for easy access to the clients that we often work on.
Top area should show top 5 Customers and Top 10 Devices the Tech often works on for easy access to the clients that we often work on.
1 vote -
sign out and view change
Every time I sign out and back in the original view settings change this is quite annoying
1 vote -
services (with all components) in the dashboard
Today we don't only monitor servers and devices, we mainly monitor "SERVICES". Each application or service at our clients depends upon of dozens of components. It would be nice to have a place in the Dashboard where we can create those services with all its components and have the entire thing showing up as healthy/unhealthy or with alerts for performance, etc. As an example, one of my customers have a very important service for end users which depends on a custom website running on IIS and a SQL engine and some DBs running on a SQL server. I'd like to…
10 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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app
Create an Atera application to improve quality of life. You are currently able to install a web page as an app through most, if not all, browsers. This mimics an app but is just a fancy looking tab for Atera. An application could include some features such as: dark mode, customizable dashboard, app integrations that could possibly be added to the dashboard.
Criticism is accepted, so please give your ideas for improvement4 votes -
SNMP - Add ability to bulk delete OID's from a device.
If you import a large SNMP template and want to delete unnecessary OID's, you have to delete one by one, confirming the 'yes' prompt every OID.
Add checkboxes so that you can select multiple OID's and perform actions (eg; delete) in bulk.
19 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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View Mapped Drives in dashboard
View mapped drives in the Drive section of dashboard.
28 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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firefox compability
the atera site is not working correct in firefox, someone should check it out ..
2 votes -
Swedish language-pack for the dashboard
Add support for Swedish and other european languages to the dashboard.
1 vote -
delete all ticket and alert
Delete all ticket and alert instead of going true all pages and selecting every pages after pages
4 votes -
Patch Dashboard View
Need to be able to see a "Patch Dashboard" where you can see the patches & clients in one view and can apply patches. Going into the "Band-Aid" on each machine really isn't a practical approach.
48 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Task-List
Have the ability to add a task list to the dashboard to improve productivity and not forget anything. Why not also a customer-to-manufacturer recall.
15 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Dashboard on a big screen in the office that anyone could see
I'd like to be able to display the dashboard on a large TV in the office - with alerts, ticket count and technicians' performance - ideally via a custom URL - something that does not require an engineer license and not have access to helpdesk, scripts or device management.
143 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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12 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Notification History
Avery time we install PC agent we get notification about it, but after few hours or next day we don't have ability to see all notifications. We need notification history to go back at least 1 week.
20 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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