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  1. Since your agent will likely be on every workstation more functionality or options for WOL would be great. Often servers sit on a different VLAN/Network subnet than workstations. Regardless of that Atera only provides the option of a server to send the WOL packet. As we know WOL is an L2 protocol and will not cross network subnets/VLAN's inherently. If Atera could make the agents network subnet aware that would help a lot. Then when trying to wake up a workstation only options on the same network would be able to come up.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. Indication of the number of devices which are in Folder and reporting of the devices per Folder

    27 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. 4 votes

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    0 comments  ·  Devices  ·  Admin →
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  4. If I'm working on a remote device and have to reboot, my remote session resumes and I'm back on the desktop but Atera can't tell the computer is back online yet, so if I run a script it will time out. The admin page still shows the status as online but if I refresh the page it will finally show offline. I'd like to have a way to force a status refresh on either the client side or from the Admin side for a particular device so I can immediately know when I can run scripts without them timing out.

    20 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. add an personal option how clicking onto device names should work. means, i would like to see an option "open in same browser window" and "open in new ribbon" and "open in new browser window".

    it is annoying to do a search then click onto a device, do something, go back and search again and the open the next. or everytime remember to open it with a right click in a new ribbon.
    this should be sothen used everywhere i can read a device name which is clickable...

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  6. we do need the possibility to search for "modell" in the global search plus advanced search option in the global device list.

    we should sometimes do things with a certain type of server and need a list of the same type, but no chance to get one. in the past months we no more did do this because of the lack, but now it becomes more often needed.

    so PLEASE just add such a simple thing to the search options. i said this already years ago. but does this thing really need an "idea" or should it be includede out…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. When monitoring the Windows Event Log for events (like Failed Login Attempts), it would be really useful if Atera would retain the events that triggered the alert so we can see them later. Unfortunately, if the alert is triggered and the endpoint goes offline, there's no way to see any detail. Storing this information would really be useful to help diagnose and resolve the issues we're monitoring.

    12 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Add disk encryption status to the disk information where it currently lists serial number, firmware version, etc.

    31 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Lots of systems have multiple interfaces for monitoring, particularly enterprise hardware. As one example, we have the Agent installed on a HP server. The HP server also has an iLO interface, we would like to add OID's to monitor the array, disk smart status, temps etc.

    Currently we have to duplicate servers, once with Agent install and again as a SNMP device to monitor hardware. This is not ideal as the device list gets messy.

    In Zabbix you can add multiple monitoring methods to a single device (eg; Agent, SNMP, IPMI, etc etc).

    27 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. It would be nice to be able to create friendly names for devices. That way we can search for people by name in the search bar. Say a client has like 300 devices. It'd be nice to make the PC name - HomePC101 and give it a friendly name such as like Matt Fox Home PC. Then we can just search "Matt Fox" in the search bar and pull up the device very quickly.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  11. Monitoring and reporting ESXi hosts, cpu load, storage, networking.
    Graphical Report (same as windows devices with agent installed).
    IMPORTANT to get statistics within a range of days, interesting for debugging, problem solving, investigating.

    18 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. When creating an Advanced Filter for a device view, selecting the Installed Software filter, the Software Version field only allows for major.minor versions. This should be expanded to support longer version numbers such as x.x.x.x

    8 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. The ability to rename a device from the mobile app would be helpful. Many customers cycle staff frequently, the ability to rename a device while on-site from the mobile app would be greatly appreciated.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Windows Updates needs an overall, it's very confusing when you look at the updates as to which machine has or has not done the updates. When you look at the machine it's missing alot of updates.

    13 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Hi support,

    in Device SNMP type it could be useful to have OID ordered by A-Z instead of randomized.

    30 votes

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    5 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Ability to do remote support on a chromebook device.

    24 votes

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    2 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. It would be fantastic to be able to change the sensitivity of the availability monitoring, we get alot of false alerts that servers have gone off-line. Having the option to generate an alert after 2 (or more) consecutive failures would be awesome.

    35 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Select ALL devices at once
    To add profiles/software bundles, alert thresholds, etc.

    When you use the checkbox to select all devices, the UI only selects the 20 currently showing devices instead of ALL devices.

    I would like to select ALL devices without endless scrolling down to show all devices and then scroll back up again, to check the box and push a change at once.

    56 votes

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    3 comments  ·  Devices  ·  Admin →
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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  19. We can setup alerts for sensor data (temp) but we cant monitor manually. Please add this to the UI :)

    9 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…

    8 votes

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    2 comments  ·  Devices  ·  Admin →
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