369 results found
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Display Working Directory in Linux Terminal
the linux terminal display now:
root@client-server:~$ cd /mnt
root@client-server:~$there's no indication of the working directory ^ and i'd like a display similar to this:
root@client-server:~# cd /mnt
root@client-server:/mnt#this displays the working directory before i proceed with the next command ^
2 votes -
Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application
I'm currently evaluating Atera as a potential replacement for our existing help desk, which is lacking a really good asset management system. What I'm specifically needing is a better way to all of our assets as they come in the door and leave our environment for use. Ideally, the application would allow us to print labels in a variety of sizes for different devices and equipment, scan QR codes to checkin and checkout equipment (reserve equipment on the spot), complete maintenance surveys and allow users to take photos of equipment through the mobile app, and if I'm being a little…
4 votes -
Details about screen that is plugged in
I would like to see info on the screen that is plugged into the device.
Details like:
Vendor
Serial Number
etc2 votes -
user assigned column in devices
Need to see who the device is assigned to as a column in that column that would be really nice to have
2 votes -
I can only assign users to devices manually and individually
it is incredibly tedious to have to assign users to devices individually, during initial deployment of 500 users this is a killer but more over having to do this on per new device ingested lack imagination surrounding automation.
If AD has been synced why not use this data to help link devices.
2 votes -
Better Device Notes
We need more robust device notes, for example, when viewing a device page it would be nice to leave a trail each time a tech changes something on the device. At least just a multi-line text box where a tech could type a date and some info, like device location, unique device info (this AD server is also the SQL backend), etc.
3 votes -
Ignore SNMP Offline status (Printers)
SNMP monitoring on Printerdevices works when the Printers is online so thats not an issue. But when users turn them off going home for the day or weekend we get a flood of alerts for offline status, however if i then turn off availability monitoring i do not get any SNMP information anymore for toner and drum consumption. We need a way to still get SNMP monitor information but exclude alerts for offline printers.
2 votes -
Device & asset tab within users
Would be useful to have the ability to see all devices & assets assigned to a specific user in one place. So when users have issues you can easily see all devices/assets assigned to them. Ideally add, within the user view, a tab with all their assigned devices/assets.
The only tabs in there are "tickets" and "password manager", which is unnecessary for companies, such as mine, where we only use Atera for Inventory management/tracking.2 votes -
Realtime location on device integration with google maps
add realtime location feature integration with google map
3 votes -
Add double security to advoid delete devices in accidently
Would like to suggest when delete the device prompt asking to key credentials 1 more time to confirm delete it.
Current only have option prompt NO \ YES when delete the device , but some how wrongly click for human error. recommended add the 1 more layer when delete the device prompt key the Atera login password to double confirm remove it.
3 votes -
More in-depth hardware monitoring.
I would like a deeper dive with the metrics that are shown in the devices tab, along with the ability to go even further with in-depth monitoring to put on the main page/ dashboard, like the advanced reports. the best idea i can think of and i believe it might be wishful thinking but would be "HW Monitor Pro" integrate into the portal. every device gets the install, can look at either a master list with all the devices that have it installed or when going to the devices page. Have it automatically record and store up to "X" amount…
3 votes -
Schedule Patches and other things for a one-time execution in addition to doing it "now"
You recently released options to schedule a one-time reboot; take that further. Let's get "Schedule..." in addition to "Run" uniformly throughout Atera. I would love to schedule Patch installs for tonight but from the run window - just delay that start. Same for anything and everything that you can do "now" - would love to be able to do it later too.
2 votes -
helpdesk agent improvement
Implementing a feature to set alerts or thresholds for devices that have been inactive for a specified period, such as a month or a year.
1 vote -
add a page button at the top of devices page
It would be nice to have the page buttons (1,2,3... etc) at the top of the page as well as the bottom. This way we don't have to scroll down to the bottom every time we want to go to the next page.
2 votes -
is there a way of finding a device via it's IP address? if not can it be put on a wish list please!!!!
s there a way of finding a device via it's IP address? if not can it be put on a wish list please!!!!
4 votes -
availability in search
Want to make it possible in the devices search to see which of the devices have enabled Availability Monitoring so it's easier to find those that need monitoring but haven't enabled it.
For example:
Searching for all devices named "Server", now we need to manually check every search result instead of having an option in the search for Availability Monitoring Enabled/disabled.2 votes -
LAPTOP as a device type
it would be nice to have LAPTOP as device type, since you have issued threshold for laptops
6 votes -
File explorer in Devices
it would be nice to have a File Explorer feature in Manage Devices so we can open the File Explorer of a Device and check for files, folders, sizes etc without the need of connecting remotely. We should have the ability to take actions like deletion, rename etc such as the common windows file explorer.
3 votes -
show date and time of scheduled reboot
If a reboot is scheduled, it is not possible to see if a reboot is scheduled or when the reboot will happen. It would be helpful if the devices-view could show the date and time of the scheduled reboot. Maybe the "reboot required"-column could change to date/time if a reboot is scheduled. Or an additional column with date /time of the scheduled reboot could be added to the view?
15 votes -
Tcm back pain
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1 vote
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