Settings and activity

66 results found

1. Printer management

   151 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

2. PDF Preview Window

   175 votes

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   10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! The feature you suggested is going through final QA stages and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   
   

   administrator administrator supported this idea  ·  Nov 22, 2023

3. Free Dashboard Account

   952 votes

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   30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

4. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

5. Password Manager

   317 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

6. Merge Agents

   172 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

7. Remote Connection Report

   162 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

8. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

9. Ability to purchase just 1 license for Network Discovery

   169 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

10. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

11. Ticket Checklist

    308 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    administrator administrator supported this idea  ·  Nov 22, 2023

12. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

13. Notify when device is back online

    379 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

14. Overall improvement of Patch Management

    337 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

15. Synology Active Backup Monitoring

    398 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

16. Ability to archive retired devices

    318 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    administrator administrator supported this idea  ·  Nov 22, 2023

17. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

18. Install agent on Synology, QNAP or Raspberry Pi

    372 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

19. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

20. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023