Settings and activity

64 results found

1. Printer management

   151 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

2. Free Dashboard Account

   966 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

3. Schedule existing tickets

   200 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

4. Password Manager

   319 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

5. Merge Agents

   172 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

6. Remote Connection Report

   163 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

7. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

8. Ability to purchase just 1 license for Network Discovery

   171 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

9. Shared Threshold Library

   168 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

10. Ticket Checklist

    320 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    administrator administrator supported this idea  ·  Nov 22, 2023

11. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

12. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

13. Overall improvement of Patch Management

    344 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

14. Synology Active Backup Monitoring

    404 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

15. Ability to archive retired devices

    322 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    administrator administrator supported this idea  ·  Nov 22, 2023

16. Multi-Site Support

    413 votes

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    35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

17. Install agent on Synology, QNAP or Raspberry Pi

    375 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

18. RAID Monitoring for servers

    382 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

19. Assign multiple technicians to a ticket

    416 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    administrator administrator supported this idea  ·  Nov 22, 2023

20. White label mobile app for your customers

    394 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023