Settings and activity

66 results found

1. Printer management

   151 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

2. PDF Preview Window

   172 votes

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   10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   administrator administrator supported this idea  ·  Nov 22, 2023

3. Free Dashboard Account

   948 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

4. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

5. Password Manager

   317 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

6. Merge Agents

   170 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

7. Remote Connection Report

   161 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

8. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

9. Ability to purchase just 1 license for Network Discovery

   169 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

10. Shared Threshold Library

    167 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

11. Ticket Checklist

    307 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    administrator administrator supported this idea  ·  Nov 22, 2023

12. Send system information with Helpdesk Agent support tickets

    271 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

13. Notify when device is back online

    313 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

14. Overall improvement of Patch Management

    333 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

15. Synology Active Backup Monitoring

    395 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

16. Ability to archive retired devices

    316 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    administrator administrator supported this idea  ·  Nov 22, 2023

17. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

18. Install agent on Synology, QNAP or Raspberry Pi

    370 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

19. RAID Monitoring for servers

    380 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

20. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023