Settings and activity

69 results found

1. Printer management

   144 votes

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   4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

2. open an attachment rather than having to download each time.

   138 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

3. Free Dashboard Account

   903 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

4. Schedule existing tickets

   172 votes

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   18 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

5. Password Manager

   307 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   administrator administrator supported this idea  ·  Nov 22, 2023

6. Merge Agents

   164 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

7. Remote Connection Report

   157 votes

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   12 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

8. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

9. Ability to purchase just 1 license for Network Discovery

   164 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   administrator administrator supported this idea  ·  Nov 22, 2023

10. Shared Threshold Library

    167 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

11. Ticket Checklist

    291 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    administrator administrator supported this idea  ·  Nov 22, 2023

12. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

13. Notify when device is back online

    300 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    administrator administrator supported this idea  ·  Nov 22, 2023

14. Overall improvement of Patch Management

    326 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

15. Synology Active Backup Monitoring

    386 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

16. Ability to archive retired devices

    301 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    administrator administrator supported this idea  ·  Nov 22, 2023

17. Multi-Site Support

    294 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    administrator administrator supported this idea  ·  Nov 22, 2023

18. Install agent on Synology, QNAP or Raspberry Pi

    353 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    administrator administrator supported this idea  ·  Nov 22, 2023

19. RAID Monitoring for servers

    375 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    administrator administrator supported this idea  ·  Nov 22, 2023

20. Assign multiple technicians to a ticket

    398 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.

    
    

    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.

    
    

    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call
    

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.

    
    

    All the best,

    Yakov

    administrator administrator supported this idea  ·  Nov 22, 2023