Settings and activity

27 results found

1. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Kelley Robert supported this idea  ·  May 16, 2024

2. Seperation of knowledge base for department

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Kelley Robert shared this idea  ·  May 16, 2024

3. Meraki integration

   99 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Kelley Robert supported this idea  ·  May 16, 2024

4. Change management

   163 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kelley Robert supported this idea  ·  May 16, 2024

5. Live screenshot of device to see user activity

   431 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Kelley Robert supported this idea  ·  May 16, 2024

6. Allow for customization of columns on ticketing screen

   351 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kelley Robert supported this idea  ·  May 16, 2024

7. Dark Mode

   1,903 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Kelley Robert supported this idea  ·  May 16, 2024

8. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Kelley Robert supported this idea  ·  May 16, 2024

9. White label mobile app for your customers

   389 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Kelley Robert supported this idea  ·  Jan 3, 2024

10. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    801 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Jan 3, 2024

11. Mobile App Improvements

    745 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

12. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

13. Employee Onboarding/Offboarding Feature

    871 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

14. Network Discovery: Security Audit

    972 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

15. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

16. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

17. Mobile Device Management

    2,303 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Kelley Robert supported this idea  ·  Aug 21, 2023

18. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

19. Update Chocolatey Script to a newer version

    219 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Kelley Robert supported this idea  ·  Aug 21, 2023

20. Password protect the Atera agent from end-user uninstalls

    1,616 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Kelley Robert supported this idea  ·  Aug 21, 2023