Settings and activity

169 results found

1. Show Idle Devices

   55 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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2. Asset labels & QR codes

   145 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Steve Stringham supported this idea  ·  Nov 14, 2023

3. Allow for customization of columns on ticketing screen

   349 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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4. Edit Ticket Notes

   249 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Steve Stringham supported this idea  ·  Mar 13, 2024

5. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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6. Ticket Checklist

   302 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Steve Stringham supported this idea  ·  Mar 1, 2024

7. Project Ticket

   243 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Steve Stringham supported this idea  ·  Mar 1, 2024

8. "Warning" when resolving a ticket without adding time entry

   137 votes

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   11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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9. Warnings about renewing certificates

   32 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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10. Search bar enhancements

    295 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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11. Ability to archive retired devices

    311 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Steve Stringham supported this idea  ·  Nov 14, 2023

12. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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13. Assign multiple technicians to a ticket

    405 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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14. Warranty Information Collection

    521 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Steve Stringham supported this idea  ·  Nov 14, 2023

15. Mobile App Improvements

    742 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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16. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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17. Dark Mode

    1,892 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

18. Network Discovery: Security Audit

    970 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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19. Password protect the Atera agent from end-user uninstalls

    1,613 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Steve Stringham supported this idea  ·  Nov 14, 2023

20. Integration with Direct messages systems

    843 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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