Settings and activity

130 results found

1. A smarter way to monitor temperature

   64 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

2. Automatically close Alert tickets when resolved

   209 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

3. Different License Types

   77 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

4. Attendance System for remote workers

   80 votes

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   2 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

5. Enhanced White Label Branding

   89 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

6. The ability to have several sites for one customer

   107 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

7. Deploy agent from network discovery

   132 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The

   feature you requested is currently being

   considered for development. Please be patient

   as the process can take a while or even stall to

   make way for other features. We

   ’

   ll update you

   once it

   ’

   s been implemented and released!

   Sebastien Trivino supported this idea  ·  Jun 16, 2023

8. Include network mapping

   110 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

9. Hypervisor monitoring and management

   130 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Jun 16, 2023

10. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

11. Office license type

    475 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Sebastien Trivino supported this idea  ·  Jun 16, 2023

12. Password History

    133 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

13. Improve adding Manual Time Entries

    217 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

14. Password Manager

    154 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

15. customer report

    134 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

16. PDF Preview Window

    175 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! The feature you suggested is going through final QA stages and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    
    

    Sebastien Trivino supported this idea  ·  Jun 16, 2023

17. Ability to purchase just 1 license for Network Discovery

    169 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Jun 16, 2023

18. Veeam Backup Integration

    562 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Sebastien Trivino supported this idea  ·  Oct 19, 2023
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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    I think we'd like to have some visibility on the planned integration. Saying it is all very well, but having a date or period is even better.

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19. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    The new dashboard is an improvement, but it's only visual. This update doesn't solve the problem of full customisation, but there are still 1,376 votes ...

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20. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sebastien Trivino commented  ·  Jun 16, 2023  ·  Edit…  ·  Delete…

    It's June 2023 and this feature still hasn't been implemented, which is a real shame!
    Personalising the survey email should already be implemented...
    Customer feedback should be an integral part of an IT service (ITIL / Agile)

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    Sebastien Trivino supported this idea  ·  Jun 16, 2023